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THE FIRST WORD


Welcome to April’s edition of Business Network. So much has changed since I penned my notes for March’s edition that it is difficult to


know where to start. We really are living through unprecedented and extraordinary times in terms of business and, more importantly, as a society; regionally, nationally and globally. This edition aims to get the right mix of key messages relating to coronavirus –


including where to source vital information and support, a double page spread on how businesses can manage remote working and various reaction pieces and coronavirus- specific features. However, there is the usual blend of news stories from our members. After all, it’s important that in this uncertain and unfamiliar climate we can still find ways to remain positive and celebrate our businesses’ successes. The theme of April’s magazine is Communications, with an insightful interview


featuring Sarah Walker, Enterprise Business Director for the Midlands and the North of England at BT, who outlines the changing landscape with regards to how we communicate as businesses. This month’s focus feature comes courtesy of A1 Comms, which explores the ways


businesses are utilising evermore innovative means of communicating in this technological age and why a robust comms strategy is so important. On a personal note, this will be my final edition as Editor of Business Network as I


move on to a new challenge after six and a half really enjoyable years at the Chamber. Thank you to everyone who has submitted stories down the years, it’s a bit cliché but


this magazine really isn’t anything without you – please do keep sending them through to magazine@emc-dnl.co.uk. May I take this final opportunity to wish all Chamber members – and my colleagues at


the Chamber – all the very best for the future and in the immediate term, I wish you, your family and friends the best of health.


Best wishes, Nathan Fearn Editor, Business Network


CONTENTS APRIL 2020


NEWS UPDATE 4 MEMBER NEWS Students get life lesson in managing money


26 APPOINTMENTS Innovative role for Derby professor


28 STRATEGIC PARTNERS AND PATRONS Cyber security tips for small businesses


30 CHAMBER NEWS Enterprising Women Awards round up


INTERNATIONAL TRADE 52 Managing international business during the


Covid-19 crisis


POLITICS 54 A Budget for business?


INTERVIEW 56 Sarah Walker, BT Enterprise Business


Director for the Midlands and the North of England


FEATURES 61 GREEN BUSINESS


Adopting sustainable travel 65 Benefits of buying an electric bike


68 FOCUS FEATURE Why a robust communications strategy is key to your business


72 LEGAL SERVICES Redeeming a help to buy equity loan


74 Should you handle legal issues in-house?


FLEXIBLE WORKING 76 Top tips for businesses working remotely


BUSINESS SUPPORT 78 DIGITAL GROWTH


Editor Nathan Fearn T: 0333 320 0333 ext 2089


Contributor Jasmine Thompson


All Submissions E: magazine@emc-dnl.co.uk


Chamber Membership E: membership@emc-dnl.co.uk


Follow the Chamber W: www.emc-dnl.co.uk Twitter: @EMChamberNews


PRIVACY NOTICE Kemps Publishing Ltd process personal information for certain legitimate interest purposes, which includes the following:


• To provide postal copies of this publication to Chamber members and Kemps’ customers; and


• To offer marketing and promotional opportunities within this publication to Chamber members and prospects.


Whenever we process data for these purposes, we always ensure we treat your Personal Data rights in high regard. If you wish to, you can visit www.kempspublishing.co.uk to view our full Privacy Notice and to learn more about our legitimate interests and your rights in this regard.


Publishers Kemps Publishing Ltd 11 The Swan Courtyard, Charles Edward Road, Yardley, Birmingham B26 1BU T: 0121 765 4144 w: www.kempspublishing.co.uk


Managing Editor Laura Blake T: 0121 765 4144 E: laura.blake@kempspublishing.co.uk


Designer Lloyd Hollingworth


Advertising T: 0121 765 4144 E: jon.jones@kempspublishing.co.uk


PrintersWarners (Midlands) plc


BUSINESS NETWORK is produced on behalf of East Midlands Chamber (Derbyshire, Nottinghamshire, Leicestershire) by Kemps Publishing Ltd and is distributed to members without charge. The Chamber and the publisher are committed to achieving the highest quality standards. While every care has been taken to ensure that the information it contains is accurate, neither the Chamber nor the publisher can accept any responsibility for any omission or inaccuracies that might arise. Views expressed in the magazine are not necessarily those of the Chamber. This publication (or any part thereof) may not be reproduced, transmitted or stored in print or electronic format without prior written permission of Kemps Publishing Ltd.


Maximising customer reviews


81 SKILLS Key changes for Apprenticeships in 2020


82 LEGAL Preparing for sickness in the workplace


85 FINANCE R&D tax breaks for green companies


88 TECHNOLOGY Using technology to work collaboratively


90 PROPERTY Nottingham Castle reaches major milestone


92 MOTORING Nick Jones tests the Ford Mondeo Hybrid


93 INFORMATION Managing change in the workplace


COMMENT 94 THE LAST WORD


Chamber President Dawn Edwards comments on the latest issues


business network April 2020 3


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