SHOWROOM CLOSE-UP A KEY PART OF THE


MYSPA BUSINESS is the on-going support for its product and its customers.


Sundance Optima is their top selling spa. Based on increased interest, the


MYSPA HAVE ONE


FRONT OF HOUSE OFFICE and a second office out of sight that works as the engine room of the business.


swim spa offering is to be strengthened with the a strong choice of Covana cover lifters are proving immensely popular.


WET TESTS Believed to be the UK’s largest wet


test facility, a bespoke beach hut style building acts as a well-designed customer changing room. Andy and his team are strong advocates of the ‘try before you buy’ sales journey. Wet tests are bookable on line, via the company’s customer-focused website. “We know from experience, it’s


impossible to know if a hot tub or swim spa is right for you without trying it out


for yourself,” explains Andy. “That’s why we offer all prospective


buyers the opportunity to come to our showroom and try out a selection of the wet test spas available, so we can identify the best match for each customer.” Recent investments have included the addition of a second, behind- the-scenes office, while the original showroom office is the customer’s focal point. Working hand-in-glove with his wife


Laura, Andy just celebrated his 40th birthday. The milestone has triggered some hard thinking as the young family struggled with the challenge of managing a work vs life balance. “I found myself working seven days a week and missing the kids, but life


ANDY AND LAURA


WROOT work hand- in-glove on the MySpa business development.


ALL MYSPA


CUSTOMERS are encouraged to try before they buy.


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