WELLNESS
TEAMWORK MAKES THE STEAM WORK O
ver the last few years it has worked closely with leading distributor Golden Coast and
an extremely tight relationship has built between the two companies. A stockist of premium brands,
Barnsley Hot Tubs felt the TylöHelo range of Swedish saunas and steam rooms — exclusive to Golden Coast in the UK — would be an ideal
GOLDEN COAST back up its
TylöHelo sales with training days and educational factory visits.
WELLNESS PRODUCTS
LIKE THE TYLÖHELO HARMONY add a valuable revenue stream to your business offering.
Germany’s Speck. The hands-on element of the trip
was something that really helped Shaun to get more insight, see how everything is made, and get an appreciation for the work that goes into every one of their products. It highlighted the brand’s strengths, such as TylöHelo being the only sauna manufacturer in the world to make
about units that are 10–15 years old and only now starting to have any issues. If there’s any questions we get that are a bit above our knowledge we pass it on to Golden Coast, and if they don’t know they can pass it straight on to the factory. So through Golden Coast we’ve actually got a direct link to the manufacturer. “And they’re always very, very
efficient with getting back to us with quotes and figures or solutions to issues and problems, as well as anything else we need. Having that personal relationship makes such a difference.” Jamie Adams, Managing Director
complement to their existing high-end products. The support from Golden Coast helped them to really push the brand. Director of Barnsley Hot Tubs, Shaun
Pickles, was hugely inspired by a trip to the TylöHelo factory in late 2018. “We’d been working with Golden Coast for a while, always getting bits and pieces from them. Erik, our main contact there, mentioned to us about the fantastic quality of the TylöHelo range and we ended up getting an ex-display unit for the showroom. That’s what started it off.”
Golden Coast often takes customers
on trips to visit manufacturers across Europe. This affords them a much more in-depth look at key products such as pool covers from Del in France or counter currents and pumps from
their own heater elements. It wasn’t just the product side of the trip that helped Barnsley Hot Tubs, it was also a chance to forge a stronger working relationship between the companies. With this greater product knowledge and understanding, Barnsley Hot Tubs has seen an increase in recent months of enquiries and sales for the TylöHelo range. Over the winter the company will be opening a new showroom which will feature the Panacea Twin, a combination unit that marries TylöHelo’s Panacea steam room with the modular Harmony sauna. The quality of the range and the
support available has made a big impression on Shaun: “I think it says a lot about the products that we’ve been getting people ringing us up
of Golden Coast said: “We build our business on our exceptional support, and forging those close ties means everyone works better together. When you go that extra level where everyone knows exactly how the other works it makes all our jobs so much easier.” As Shaun concludes: “I think spending time developing those interpersonal relationships between yourself and customers is really good. The relationship is very healthy, very productive; it’s paid off for us, paid off for Golden Coast, and it’s paid off for TylöHelo.” For more information on Golden
Coast products, you can contact a member of the sales team on 01271 378100, email
swimmer@goldenc.com or visit
www.goldenc.com
GOLDEN COAST back up its TylöHelo sales with training days and educational factory visits.
poolandspascene.com 43
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88 |
Page 89 |
Page 90 |
Page 91 |
Page 92 |
Page 93 |
Page 94 |
Page 95 |
Page 96 |
Page 97 |
Page 98 |
Page 99 |
Page 100
