HTSS NEWS
SUPERIOR WELCOME NEW FACES W
ith continued and sustained growth for the UK’s largest hot tub importer
and distributor, Superior Spas has confirmed the appointment of four new key personnel, ensuring the company is match fit, ready for 2020 and beyond. Rob Carlin, Managing Director of Superior explains: “We are currently undergoing major growth and expansion and our business needs to grow with this. “Growth brings new challenges, along with opportunities, which means we need more structure within our company to manage our growth and move forward with greater successes,” adds Rob.
Superior has four important new job
roles to meet the expectations they have set themselves for the new-year ahead. In Carol Claydon, the fast expanding Superior now has an experienced in-house HR Manager to orchestrate recruitment, on-going training and personal development of teams and employees. The role is a key part of future-proofing Superior’s growth investing in the company culture moving forward. With the sheer volume of containers arriving on a daily basis and the thousands of deliveries that need to be organised and undertaken, it was important to have an experienced Operations Manager to oversee all logistics, warehouse and stock control and those reins will be held by newly
SUPERIOR SPAS Managing Director Rob Carlin, centre, welcomes new recruits from left to right: Carol Claydon, Tracey Wardell, Rodney Ashworth and Alyssa Blackbourn
appointed Rodney Ashworth. Superior Spas growth into Europe is
continuing at a steady pace rate and is a key focus moving into 2020. The introduction of Alyssa Blackbourn as Export Manager will help this avenue of their business. Rob explains: “We are now fortunate
to have several employees that are fluent in different languages, including French, Germany, Italian and Spanish’ which will only improve the communication and service we offer.” “Customers are at the heart of
everything we do and our goal is to improve what we do regarding our customers, both new and existing alike, as without them we do not have a business,” Rob continues. With this in mind, Superior has
created a new Head of Customer Experience role and appointed Tracey Wardell to oversee and improve all key
areas such as after sales. Once again Superior have recruited an experience individual that brings knowledge in from a different industry, which can only improve the overall performance of Superior Spas. With the honour of receiving both
Team of the Year and Supplier of the Year at the recent UK Pool & Spa Awards, Superior head to this year’s SPATEX show at Coventry’s Ricoh arena buoyant ready to create new working partnerships with dealers across the UK. Take the time to meet Rob Carlin and his exceptional award winning team on stand C66 at SPATEX and see first-hand why Superior can help you build your business.
Superior Spas Tel. 01246 559 071
www.superiorspas.co.uk
FRESH FIELDS FOR INDUSTRY PERSONALITY A
familiar face to many, Martin Rigby has worked in the water-leisure industry for more than 20 years
and recently took up a fresh challenge as Business Development Manager for the Aqua Warehouse Group. Martin brings to the Aqua Warehouse
team, considerable technical knowledge and experience of hot tubs, equipment and water treatment products. Martin will be working closely with new customers and the company’s existing
Aqua Warehouse Group Tel. 01245 477400
www.aquawarehouse.co.uk
poolandspascene.com 9
client base to help develop relationships in the future and ensure the business continues to innovate and grow. Welcome Martin to his new role by
sending him your best wishes via his mobile phone Tel. 07596 227005 or by email:
martin@aquawarehousegroup.co.uk
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