SHOWROOM CLOSE-UP
UK LEISURE LIVING IS
already a multi award- winning business..
ADD-ON PRODUCT
displays, like garden furniture, double up as ideal closing areas.
adds. “They are certainly fun products – I have never worn shorts to work so many times in my life!”
FLAG BEARERS Pinning their flag to the HotSpring
“
...THERE IS NO SUCH THING AS A TYPICAL HOT TUB CUSTOMER”
and Aspen masts, Gareth, and his sales manager Neil Vaughan Jones, feel they have a blend of branded spas focused on selling. Already in their
- Neil Vaughan Jones
second showroom, with back-up warehouse and office facilities nearby, the pair are already eyeing
NEIL VAUGHAN JONES
and Gareth Jones have formed a formidable selling partnership.
expansion or a move to a bigger base. Fully signed up to the Which Trusted Trader Scheme, the team is a recent winner of a Which? Distinction Award. UK Leisure Living’s current headquarters in Colwyn Bay give them a solid selling springboard not just in North Wales, but across the North West to Manchester. “We don’t think there is such a thing as a typical hot tub customer,” says sales manager, Neil Vaughan Jones. “We have such a broad mix from
young professional couples to retirees who have cashed in their pensions and want a hot tub to enjoy with the
grandchildren,” he continues.
TOP SELLERS Neil likens their HotSpring top sellers
to a choice of tried and trusted car brands. “The HotSpring Propel is the steady
and reliable Mondeo,” he explains. “While the Grandee is the Rolls Royce and the Envoy, a sportier, top of the range Bentley,” he continues. “With 28 spas in the HotSpring range,
we really do have something at every price point, offering spas on another level for customers who know they are getting the quality they pay for.” Alongside the HotSpring, UK Leisure Living sell truckloads of the newly named Aspel range. “The Aspel range are consistent top
sellers, they really do offer incredible value for money,” adds Neil.
SIZE MATTERS Both Gareth and Neil believe that
size matters. Neil explains: “We see a tendency for people to buy spas that are too big for their needs, when really they rarely have occupancy of more than two people.” Offering finance through Hitatchi, the pair have also seen a huge rise in
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