MEMBER NEWS
Julian Smith is voted the year’s best franchisee
Derby’s Julian Smith has been named Franchisee of the Year at the annual UK Conference of The Alternative Board. Julian, who has facilitated
business owner peer boards and coached scores of business leaders since setting up TAB Derby in 2010, expanded its operation last year by taking on facilitator Jimi Ball. The result was that membership,
which was already the highest in the UK, has increased by a further 21%. He was judged best franchisee
by colleagues from across the country because of TAB Derby’s success and the bond he has created between its members. One citation said: “He is doing
great things with his business in Derby, especially pioneering an exciting working relationship with the Chamber of Commerce.” The Alternative Board, Derby
became a patron of East Midlands Chamber (Derbyshire,
Nottinghamshire, Leicestershire) in 2018 and has held a number of successful joint events with the Chamber – with another Board Taster session taking place in Nottingham on 22 May. Ed Reid, Managing Director of
TAB in the UK, said: “This is yet more deserved recognition for Julian for the brilliant support he provides business leaders. “It shows that, if you’re a
business owner in Derby, you really should explore what Julian and Jimi have to offer.” Julian said: “I am very proud that
other TAB franchisees have recognised the work that we do here in Derby. Bringing Jimi on board has given us even greater depth. We love helping our current members and would be delighted to assist even more. Our plans for further growth are in place and two additional associates will join me this year.”
Julian Smith (left) with Jimi Ball Air IT is named best small enterprise
Chamber patron and East Midlands-based managed service provider (MSP) Air IT has been crowned as the Best Small Enterprise MSP at the IT Service and Support Awards, which are organised annually by the Service Desk Institute (SDI). Now in its 24th year, the IT
Service and Support Awards celebrate the achievements of service desk teams from around the globe. This year’s black-tie ceremony took place in Birmingham. The win comes as great news for
the leading ICT company, which serves over 400 clients across the region and nationwide. James Healey, Managing Director
at Air IT, said: “We’re honoured to be named as the Best Small Enterprise MSP at this year’s IT Service and Support Awards. This fantastic achievement recognises the outstanding contribution we make to our clients every day. “This year was an exceptionally
tough one and we were up against some brilliant teams. After narrowly missing out on the same award last year, we couldn’t be more delighted to take home the trophy this time round. “It’s a true testament to the Air IT team’s hard work, dedication and
4 business network May 2019
Air IT is crowned the Best Small Enterprise MSP
the unrivalled service we deliver to our clients. “I’d like to say a huge well done
to all the runners-up and our fellow winners, who made the ceremony such a memorable night for all. Roll on next year.” Established in 1988, the Service
Desk Institute (SDI) partners with companies worldwide to provide
support and guidance on best industry practice. Chief Executive Officer at the
SDI, Tessa Troubridge, said of the win: “It's a fantastic achievement for Air IT to be Best Small Enterprise MSP 2019, and one which all the team should be exceptionally proud. This category was fiercely contended with some
phenomenal entries - very many congratulations and well done to all the Air IT team.” Air IT recently became the first Managed Service Provider in the East Midlands to achieve three-star Service Desk Certification, and is independently ranked as one of the world’s most progressive MSPs and number one in the Midlands.
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