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The Racquet Club Yellowknife, Northwest Territories


www.ykracquetclub.com Owner: Kelli Ann Hinchey Size: 25,000 sq. ft. Number of members: 1,800


Member demographics: 50 percent female, 50 percent male; 20- to 40-year-olds make up the majority of the membership; large number of retirees; bulk of membership are professionals


Number of staff: five full-time and 51 part-time


Equipment: four squash courts, cardio studio, spin studio, two large weight rooms, Olympic lifting platforms, Torque Functional Training Lab, squat racks, TRX, rebounders, Water Rowers, VIPRs, Moveballs, free weights, etc.


Membership fees: $110.00/month (based on minimum four-month contract); students $65.00/month; corporate rates available; full access for all memberships


Programs: 50+ classes per week (at no additional fee). Classes include Yoga, Dance Fit, Step and Strength, Spin, Barre, Metcon, HIIT, Tabata, Strength & Mobility, etc., 6-week Bootcamps, Yoga for Men, Yoga for Youth, Kid Fit Summer Camps, junior squash programs (for ages 4-18), nutrition workshops, foam rolling workshops, mind body workshops, etc.


32 Fitness Business Canada Winter 2019


members– especially our youngest members– enter the club, touch the stone and leave the negativity of their days behind them. Continuing education for our in-


structors is important to me. It en- sures that they’re inspired and current with what is happening in the fitness world. We provide this education at no charge, and over the years we have been fortunate to host fitness profes- sionals such as Jeff Bagshaw, Marjorie O’Connor, Helen Vanderburg, Doug Swenson and Krista Popowich. We’re also passionate about com-


munity support. The Racquet Club sponsors youth athletics and local charities, runs fundraising events for mental health initiatives and the local women’s centre, and provides support to our regional hospital in the form of silent auction items.


I’m fortunate to be surrounded by


an incredible and very supportive management, fitness and front desk team. They are given freedom and are encouraged to share ideas about anything that will improve our facil- ity and programs and their own work experience.


Members matter Our member Jane Mooney is an ex-


ample of one person who has bene- fited from our team’s commitment to member wellbeing. In her thirties, Jane was diagnosed with degenerative cer- ebellar ataxia and chronic rheumatoid arthritis. A former high performance athlete, Jane found herself unable to perform tasks as simple as balanc- ing while walking. Her neurologist in- formed her that she would likely be in a wheelchair by her early fifties.


Our motto is “every day our best gets


better.” Kelli Ann Hinchey


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