TRAINING & EVENTS CHAMBER BUSINESS TRAINING


The Chamber offers a wide and diverse range of training support for members and non-members alike, all with the aim of enhancing skills, developing knowledge and driving the growth of your business


APRIL


PR for your business Date:


11 April Location: Chesterfield


Selling for non-sales people Date:


11 April Location: Nottingham


Getting started in marketing Date:


12 April Location: Nottingham


Presentation skills for business leaders Date:


17 April Location: Chesterfield


How to win business with large organisations Date:


18 April Location: Derby


ILM level five – certificate in leadership and management Date:


18 April Location: Nottingham


Manual handling Date:


19 April Location: Chesterfield


Taking action on GDPR Date:


20 April Location: Nottingham


Emergency first aid at work Date:


23 April Location: Chesterfield


Project management Date:


23 April Location: Derby


Foundation Excel Date:


24 April Location: Nottingham


ILM level two – award in customer care Date:


24 April Location: Nottingham


Fire marshal Date:


25 April Location: Derby


A full list of training courses can be found at www.emc-dnl.co.uk/training or call 0333 320 0333 ext 2153


50 business network April 2018 Tailored training for your business


Flexibility is key when working with companies to support their bespoke training needs and the Chamber is able to put together packages of training targeted specifically to meet the needs of your business. A bespoke training package means you can cover as


much ground as possible in a short period of time, gaining skills for specific tasks and getting focused attention for specific staff members. Working with a diverse group of quality-assured


external providers, the Chamber will work with you to ensure the right fit of delivery. A dedicated staff member will liaise with you throughout the programme,


ensuring all your requirements are met and will also complete a quality check with you following the course delivery. Training is cost effective and relevant, making good


use of time. It can be delivered at your premises or at a venue suitable for you. And you don’t necessarily need large groups.


Bespoke training courses can run with just a small number of staff and still be cost effective.


The Chamber is a leading provider of bespoke training. For further information contact Vicki Thompson at vicki.thompson@emc-dnl.co.uk


WHO IS THE COURSE SUITABLE FOR? This course is designed in a modular format for those who are, or aspire to be, managers of others. The course is focused on the key topics needed to be effective and efficient within a first line manager role – where decisions made often have implications on others, including those in other departments and on internal and


FOCUS ON: FIRST LINE MANAGERS DEVELOPMENT PROGRAMME


Date: Time:


Starts 14 May (five-day course) 9.30am-4.30pm


Location: Nottingham Cost:


£1,225+VAT


OVERVIEW First line managers operate their departments. They assign tasks, manage work flow, monitor the quality of work, deal with employee problems and keep the middle and executive managers informed of problems and successes at ground level in the company. A 2011 Harvard Business School


Working Paper pointed out that when a company undertakes the task of improving internal and external operational processes, the first line managers are the best source of information on true process problems and can often offer the best, most workable solutions. This is because they have a first-hand view of the results of company policy, strategic initiatives, marketing and production capabilities.


external customers and partner organisations.


COURSE STRUCTURE • Day one 14 May Leadership in focus. How brightly do you shine?


• Day two 15 May Managing during times of change


• Day three 21 May Effective problem solving – how to highlight and overcome blockers to efficiency and effectiveness


• Day four 4 June Communications and getting the best from others


• Day five 11 June Managing team and individual performance


PLACES LIMITED – DON’T MISS OUT This five-day course is delivered from the Chamber's modern training facilities and is limited to a maximum of 12 to ensure maximum value for delegates present.


THERE’S MORE… The First Line Managers Development Programme is one of a number of developmental courses in the Chamber’s suite of training offerings. Other relevant and popular


courses include Friend to Supervisor; Effective Team Leader; Time Management; Working Assertively and with Confidence and ILM accredited training.


If you are interested in the First Line Managers Development Programme or any of the opportunities on offer, call 0333 320 0333 ext 2153 or email Vicki Thompson, Business Training Manager, at vicki.thompson@emc-dnl.co.uk


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