Health Club Management is IHRSA’s European Strategic Media Partner
NOVEMBER/DECEMBER
Sugar’s threat to our health: what can gyms do? p40
A fresh take on good customer service p57
Getting involved with the grey market p52
Keeping your gym equipment healthy p61 READER SERVICES
52 Active ageing The elderly represent a large, and growing, segment of the population who need regular exercise. Kath Hudson asks why many operators are largely ignoring this opportunity
57 Welcome to my house Richard Ekstrom shares his thoughts on a very personal approach to customer service
61 A stitch in time Why should health club operators bother with preventative maintenance on their equipment? Kay Glover reports
65 Show review LIW 2012 Laura Dagg rounds up some of the highlights from this year’s event in Birmingham – from the latest product launches to the keynotes and live show fl oor sessions
November/December 2012 © cybertrek 2012
70 Members’ choice The second annual Health Club Awards took place alongside LIW in September, showcasing the best club operators around the country as voted by their members. We give an overview of this year’s winners
72
Fitness-kit.net special Studio equipment The latest product launches for your studio space: friction training from Flowin, Torq-King’s new roller-based system, SAQ’s Aerofl oor training platform, and new plyo boxes from Escape Fitness
74 Supplier showcase Matrix Fitness equips a luxury country club, while Technogym gets involved in community wellness
Health Club Management is the FIA’s Public Affairs Media Partner
Digital turning pages: See Health Club Management online
healthclubmanagement.co.uk/digital
News & jobs: For jobs and news visit the Health Club Management website at
healthclubmanagement.co.uk
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Buyers’ guide:
For suppliers of products and services in the health club and spa markets, turn to p78
Read Health Club Management online at
healthclubmanagement.co.uk/digital 5
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