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UK quality scheme Quest Sp orts De v e lopment has named management consultant Paul Brivio as its new development manager. The appointment is part of Quest’s bid to “refresh and re-invigorate itself”. In his new role, Brivio will


Dave Monkhouse joins BEE as master trainer


New owner and training director for BEE scheme


BEE, the industry’s leading ‘peer to peer’ customer experience training programme, has a new owner and new programme director. Previously owned by Fitpro and managed by BEE master trainer Lesley Aitken, the programme is now owned by Norwich-based Optimus Consult, which lists David Albutt, former executive secretary of CLOA, as one of its directors. Optimus has appointed Dave Monkhouse


as the new programme director and master trainer with immediate eff ect. Monkhouse is an experienced trainer


for organisations including Quest, as well as a coach and consultant to the active leisure industry. BEE trains staff from front-line


departments to deliver ‘bite-sized’ modules to the rest of the organisation, focusing on developing soft skills and changing attitudes and behaviours. BEE will work with customer insight company Leisure- net Solutions to align its programme with Leisure-net’s customer research and feedback services, including Net Promoter Score.


Camley joins Olympic Park Legacy Company


Mark Camley has been named as the Olympic Park Legacy Company’s (OPLC) director of park operations, responsible for managing the 250 acres (101 hectares) of open space. One of the first major projects to be


undertaken by Camley in his new role is the opening of the park’s South Plaza, which is located between the Olympic Stadium and the Aquatics Centre. Camley says: “To be part of one of


Europe’s largest regeneration projects is a great opportunity. I want to create a park that is loved by local communities and is visited again and again.”


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be responsible for modernising the scheme to bring it into line with the Quest 2011 Facility Management model – “a fl exible, relevant, valuable tool for continuous improvement for all leisure sites”. Brivio has more than 20


NEWS New development chief for Quest


Brivio will be responsible for modernising the Quest assessment scheme


years’ experience in the leisure industry, from his fi rst role as an assistant leisure centre manager, working his way up to commercial director level. He says: “I will work to make Quest


Sports Development relevant to the current transformation and change agenda. This


Kildare takes over as Aquaterra chief executive


Aquaterra Leisure has announced that Antony Kildare has taken up the post of chief executive offi cer. A former executive director of East


Midlands Development Agency, Kildare’s previous roles also include a directorship at Ernst & Young and a period on secondment to the Department for Trade and Industry, where he worked on the Cox Review. Simon Kaplinsky, chair of the Aquaterra’s


board, says: “We’re absolutely delighted to have secured the services of a chief executive of Antony’s standing. He brings with him a superb range of skills and experience gained in industry, investment, public sector and not for profi t business and is the ideal person to lead our specialist sports and leisure staff .”


means moving away from simply measuring and assessing processes and moving towards a focus on impacts and outcomes.” His role will include supporting sports


development professionals to be more productive, creative and innovative.


Aquaterra’s new CEO Antony Kildare previously held a directorship at Ernst & Young


Gladstone expands UK sales team


Gladstone Health and Leisure has expanded its team with two new sales positions. Ian McGregor has been appointed as regional


sales manager for the North of England, while new regional sales manager Kenny Campbell will look aſt er sales and account management for Scotland and Ireland.


Read Health Club Management online at healthclubmanagement.co.uk/digital McGregor has a 12-year career in the fi tness


industry, starting out as a fi tness instructor before moving into management at Greens Health and Fitness. He has also worked for equipment supplier Technogym. Kenny Campbell is new to the health and fi tness industry.


april 2012 © cybertrek 2012


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