The Health Club Management Handbook is an offi cial publication of the FIA
FIA BOARD
WHO’S
Heather Frankham John Gamble
WHO FIA BO
Representative for Representative for
educational providers multi-site operators
Current role Current role
ARD
CEO, Lifetime Health & Fitness. Managing director, Fitness First.
Company information Company information
Lifetime trains more than 12,000 people a year in fi tness and Fitness First is the largest gym, health and fi tness club group
personal training, leisure operations, customer service and in the world, with around 1.45 million members in 538 gyms
sales. Working with many of the large national operators, and clubs across 21 countries.
local authorities and single site operators, we deliver training
to meet individual and company requirements. CV
I’ve worked in the industry for 25 years, both as an
CV operator and a supplier. I sold my club business in 2000,
B.Ed (Hons), plus a postgraduate diploma in Exercise and during my 10 years as managing director of Life Fitness UK.
Health Science. I’ve previously worked as a gymnastics I went on to become managing director of Technogym UK
coach, teacher, Whitbread Hotel Company group fi tness in 2004, then joined Fitness First in 2006.
manager and consultant to the RAF’s School of PT.
Personal information
Personal information Married with two children. My hobbies include golf, reading
I have a daughter aged four and am a single mum with and cycling.
all the juggling that involves! My hobbies include skiing,
fi tness, walking, travel and going to the theatre. My Greatest ambition
favourite workout is running – it’s great for getting some To complete every stage of the Tour de France.
space to think things through.
Best piece of advice I’ve ever been given
How critics might describe me By Augie Nieto, a great friend and the founder of Life Fitness:
When I asked people, focused and determined were the “Great success cannot be achieved without the support and
two most common descriptors – but my dad preferred to help of those around you. Humility must be a great part of
use the word stubborn! celebrating and enjoying such success, as this will ensure that
the help and support remain.”
Best piece of advice I’ve ever been given
Follow your dreams and focus on what can be achieved, not People might be surprised to know that...
what can go wrong. I was once an Olympic weight lifter.
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