HPP – Committed to service, choice and reliability T
his year, Hill’s Panel Products are celebrating their 25th year in business. Since opening,
the company has seen significant growth within the industry, becoming the UK’s leading distributor of board, doors and fittings for the KBB industry. But many might ask what makes a truly
outstanding distributor. Well in HPP’s case, much of their success has been
due to customer focus, product range and variety, as well as service and support that are second to none. The company now operates from a 200,000
square feet manufacturing and distribution hub in the North West, offering its customers in excess of 5,000 products, many of which are available for delivery the very next day. This is variety that is unrivalled within the market, giving customers one central source for everything KBB related. They offer big brands that are well known and
loved within the market, including Blum, Sensio, Egger, Kronospan and Wilsonart, as well as being responsible for the in-house manufacturing of a wide range of kitchen and bedroom doors, such as their Aspects, Aspire, Avanti and Glide ranges. The company produces cut and edged boards too, meaning that any size and style of board can be
cut to exact dimensions and edged as required. Innovation is another key driver at HPP, with them
being the first to launch products in the UK such as the innovative Clic Box cabinets, a variety of Blum products, as well as XyloCleaf’s highly textured boards and the clever time saving ‘Space Plug’ product. But product choice isn’t the only thing that makes
HPP unique. The company has gained a reputation for their
outstanding customer service and product knowledge, with its staff being some of the best trained and most knowledgeable around, with a commitment to go above and beyond for their customers. Recent investment in technology has also seen a
state of the art online ordering and quoting system being developed, which not only allows customers to order products online, but save quotes for their own customer projects. This means that once a job is signed off, customers to HPP can simply log back in and order everything they need at the touch of a button! All this is backed up by highly automated, state of
the art manufacturing, picking, packing and delivery systems, which give real time indications of where an
order is up to and when it will be delivered, accurate to within half an hour, meaning customers to HPP can streamline their own operations much more easily. The key to being an outstanding distributor is to
provide customers with everything they could ever want under one roof, which is where much of HPP’s success comes from. By offering such a wide range of products through a single source at a competitive level with outstanding support and customer service, customers often have no need to look elsewhere, which is why their customer base is growing strong.
u0161 628 1147
uwww.hpponline.co.uk
KITCHEN SUPPLEMENT BKU SEPTEMBER 2016 27
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