GOLDEN TOUCH with
Ruth Hilton PERFECT SCORE
Want to know how you could have scored 100%? We look at some options to create an ideal itinerary
Lanzarote Gold Medal head of sales
Well, we’ve covered a fair few miles these past few weeks – we’ve had members of our team all over the world, from Dubai to Texas, and LA to Australia. More importantly, we’ve been able to take lots of our fantastic travel agent partners around the globe with us. We love these opportunities to talk to you – about you, about us, about the market, about what’s new out there…and there’s certainly been lots to talk about! As always, if there’s anything you want to tell us, we’re all ears – speak to your Sales Development Manager or email us at
Feedback@goldmedal.co.uk
Information on disabled travel isn’t always easily accessible. All three agents made a good attempt at finding a holiday which was suitable for a wheelchair user but the winning agent used a specialist operator who was able to give lots of tips and advice.
Accessibility operators There are a number of specialists focusing on accessible travel and their expertise can help you provide added value and knowledge to customers. Try operators such as Enable
Holidays and Can Be Done, which will be able to point you in the right direction. Enable Holidays, for example, uses a strict auditing process to ensure the hotels it works with are suitable. For the main part, a holiday
for a wheelchair user is no different from any other
query, although it’s important to ascertain the needs and requirements of your clients. Ask whether the guest might need special equipment such as a shower chair. But think of the added extras which could make all the difference too; if required, help your client book accessible airport transfers.
Know your Canaries The Canary Islands are perfect for family holidays, with a wealth of hotel product to suit all budgets and needs. There’s a great selection
of low-cost hotels, as well as luxurious properties. Lanzarote’s best family resort is Playa Blanca. Lovers of watersports should head to Fuerteventura, which is perfect for windsurfers. Gran Canaria and Tenerife
have several larger resorts, the latter in particular offering lots of attractions for families.
SAMPLE PRODUCT
Enable Holidays offers a week’s all-inclusive at Be Live La Nina in Tenerife for £2,215, including flights, airport assis- tance and adapted transfers. 0871 222 4939
enableholidays.com
Cosmos offers a week’s all- inclusive in specially adapted rooms at the Sandos San Blas Resort in Tenerife in June, from Manchester, for £585.
0333 4008214
cosmos.co.uk
goldmedal.co.uk 28 May 2015 —
travelweekly.co.uk • 41
Caribbean preview brochure – out soon! You’ll have seen we’ve been quick off the mark getting our 2016 Florida preview brochure out to you, and hot on its heels is our 2016 Caribbean preview brochure – bringing you all the bits you’d expect of these
beautiful islands, plus a few additions. For the first time we’re featuring the Dominican Republic, with a range of properties available in Punta Cana; with increased airlift heading there, it’s definitely worth a look for your customers who have got a beach break in mind. As always, you can order your copies of our new brochure via Trade Gate, or email
marketing@goldmedal.co.uk
Pure Luxury goes the extra mile At Pure Luxury every detail matters. We work hard to ensure your customers have the holiday of their dreams from start to finish – including what they get up to when they are out and about in resort. And so we are delighted to introduce our new Concierge Directory – a handy guide filled
with helpful advice on dining, shows, activities and excursions which can make any trip extra-special. Look out for the directory landing in the next week or so, or if you would like to reserve a copy for your agency email
marketing@pureluxuryholidays.co.uk
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