ALL ABOUT YOU — LETTERS
Thomson hours Story: Tui consults shop staff over working hours
This is something a lot of Thomas Cook shops are already doing. With many shops operating with only two members of staff, this extra 30 minutes a day helps us catch up on admin tasks etc. Sad situation, though, as it undermines retail’s existence going forward. l Jules
Quite the contrary, Jules, this helps to secure a future for shops in lower-volume areas. With more online sales of anything and everything, Tui could do nothing and wait for the shops to become totally unprofitable. Some difficult decisions will have to be made for the greater good. l Ellerman Sunflight
Jet2 crew did well Story: Investigation starts into
Jet2.com emergency landing All in all this incident seems to have been well-handled by the crew in difficult circumstances. As usual, passengers expected their hands to be held and wouldn’t accept any responsibility or even listen to a specific brief for the seats they were sitting in. l Dave
Elephant question Story: Intrepid backs animal welfare For Intrepid to state ‘elephant riding is wrong’ is shortsighted. I have inspected elephant camps and many are appalling. There are, however, numerous examples of excellent camps and projects, with genuine animal welfare at their heart. At some you can ride, at others you cannot; the common thread is that the
elephants’ welfare comes first, followed closely by the mahouts’. l Nick
It is important that we do not put elephants and mahouts out of work, which is why Intrepid gradually reduced the number of trips that offered elephant riding to minimise the impact. l Geoff Manchester, co-founder, Intrepid Travel
It’s no mystery Story: Club Med’s mystery-shop angers Harding-McKay If you are selling a company’s product on their behalf, in my book they’re perfectly entitled to check that you’re selling them properly (on the occasions that you actually quote them). l Amazedballs
GET IN TOUCH WITH TRAVEL WEEKLY ALL ABOUT US
Emails:
firstname.lastname@
travelweekly.co.uk Travel Weekly Group editor-in-chief Lucy Huxley
Managing editor Robin Searle
Editorial assistant Patricia Thomas
News Group head of news Lee Hayhurst
Features and Supplements Features editor Joanna Booth
Production Production editor/art editor Flora Ioannou
020 7881 4854 020 7881 4866 020 7881 4861 020 7881 4865 020 7881 4859 020 7881 4856
Production assistant Nick Cripps Sales
Head of sales Mary Rega
Events Events director Linda Lucas
Publishing Chief executive Duncan Horton
Managing director Stuart Parish
020 7881 4879 020 7881 4877 020 7881 4864 07803 975847 020 7881 4862
Chairman Travel Weekly Group Ltd Clive Jacobs
clive@travelweekly.co.uk
Address: Travel Weekly Group Ltd, Third Floor, 52 Grosvenor Gardens, London SW1W 0AU Annual subscription rates: UK £110; Europe £235; RoW £255. Student rate £55 (copy of student card must be submitted with order, valid for UK students only). All subscription orders and enquiries should be directed to: CDS Global Ltd, Tower House, Lathkill Street, Sovereign Park, Market Harborough, Leicestershire, LE16 9EF Contact numbers: UK: 0844 848 3413 Overseas: +44 1858 438 894 or email
travelweekly@subscription.co.uk Single copies £2 per copy (including p&p). Registration number: 6927031. Registered at the PO as a newspaper. ISSN#00 49 4577.
Pre-press production by CCM and FMG. Printed by Wyndeham Heron. Travel Weekly Group Ltd registered address: Third Floor, 52 Grosvenor Gardens, London SW1W 0AU © Travel Weekly Group Ltd 2014
Dnata buys Stella Story: Dnata deal for Stella group raises questions
LETTERS OF THE WEEK
My business has had a fantastic working relationship with Travel 2 for 30 years; it has always been ‘true’ to the trade and one of the most supportive operators. l Nigel Armitage
Don’t like it. There is far too much power and influence in the industry in the hands of the Gulf airlines. Bad for competition, bad for the industry, bad for independents. l Seagullsfan
I hope they look at Travel 2’s processes – its paperwork is awful and it takes them an age to sort anything out. Gold Medal is a squillion times better. l WayneT
Travel 2 has been key in aiding the success of our business. We can’t praise them highly enough and wish them all the best under the dnata umbrella. l Lisa Kavadias
LETTERS PAGE Email:
editorial@travelweekly.co.uk Please write “For Letters Page” in the subject line. All correspondence must be accompanied by a name, job title and company address; these will be withheld on request. Please limit letters to 150 words. We reserve the right to edit letters for brevity and clarity. Other comments are taken from
Travelweekly.co.uk. The deadline is midday Monday.
Is dnata’s purchase of Stella Travel Services good news for Travel 2 and Global Travel Group?
Yes No 13% 15%
I’ve no idea 72%
Poll conducted September 8 •
gazetteers.com
GROUP
11 September 2014 —
travelweekly.co.uk • 41
LETTERS
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84