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06 | NEWS | NEWS AND CURRENT AF FAIRS


Satisfaction rates:


80.2% 2005:


UK students have become more satisfi ed with their university experience over the past 10 years, according to a new study. The Higher Education Funding


Council for England (HEFCE) analysed the results of the annual National Student Survey (NSS) of more than two fi nal-year UK students. Results highlighted a rise in satisfaction levels since 2005, especially in areas such as academic support and assessment. Overall satisfaction levels have risen


by fi ve percentage points, from 80.2% in 2005 to 85% in 2013. Satisfaction with 'assessment and


feedback' rose by 12 percentage points, as did happiness with 'academic support'. Among the more satisfi ed were those


studying veterinary sciences, physical sciences, mathematical sciences and geographical studies. However, students in creative art and design, computer science and mass communication and documentation were less satisfi ed over time. The study also found that black African


students were more satisfi ed overall than white students, but those from a black


85% 2013: Student satisfaction 'on the rise'


“Satisfaction remains high even though staff pay has been driven down”


Caribbean background were less content. HEFCE Chief Executive, Prof


Madeleine Atkins, said: "The NSS is an invaluable source of intelligence for universities and colleges. "The reports confi rm the robustness


of the NSS, and the value it adds to UK higher education. HEFCE will now work with the other UK funding bodies, universities and colleges, and students, to make refi nements for the future." Sally Hunt, General Secretary of


the University and College Union, said: "Despite unpopular and chaotic university funding changes from governments in the past nine years, students remain satisfi ed with their


degrees and it is the staff in our universities who deserve enormous credit for that. "Satisfaction remains high even


though staff pay has been driven down, workloads have increased and some students expect more for their massively increased fees – despite the fact that money merely covers the funding this government has cut. "The government and universities


cannot continue to simply expect more for less. We need proper investment and commitment to higher education if we are to continue to satisfy students in our universities and be a key player on the world stage."


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