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TOMORROW’S CLEANING OCTOBER 09
The recession vs cleaning industry -
green shoots or into the abyss?
PETER HOLT, FORMER MD OF TRUVOX INTERNATIONAL,
WHO NOW OWNS CONSULTANCY COMPANY
CONSULTHOLT, GIVES US HIS VIEW ON THE EFFECTS
OF THE RECESSION ON THE CLEANING INDUSTRY.
Back in January, Gordon Brown stated that the employment will only add to this The question of direct versus contracted
economic crisis should be treated as “the phenomenon. Dirty streets, shopping malls services, multi-service contracts versus full
difficult birth pangs of a new global order”. In and other public areas will require increased facility management deals will all be subjects
the real world of the Cleaning Industry should cleaning and someone has to do that. of much debate. It could be argued that we are
this be seen as mere spin or the confirmation
The public sector market should remain stable
“over-managed”. Some FM companies are
of the green shoots that at least one senior UK
or even increase. Infections acquired by one in
now talking about “Going Blue”, which is
politician believes she has already seen?
ten patients whilst they are in hospital cost the
understood to be less white collar
There is no doubt that health sector in England almost £1bn each
management and more coal-face leadership
those suppliers of
year, according to research. The risk of
by people who are leading by doing. The
cleaning equipment,
infection from MRSA and C.Diff is a major
pressure on moving from minimum to “living”
chemicals and
concern throughout Europe and budget is
wage might even allow for more to be paid to
ancillaries, whether
available to combat this. The industry needs to
those who actually clean!
producers, importers
convince government that we have the
Whatever happens, standards of cleaning and
or distributors,
capability to meet the standards required and if
health & safety have to be maintained or
are reporting a significant slow-down in their
that can be done, then the cash should be
preferably increased and T.U.P.E fully recognized.
business this year. The issue is whether this
available to re-equip and staff accordingly.
In the end, Andrew Large, Director General of the
is a blip, a correction or a serious long-term
The private sector will clearly take time to
CSSA, possibly inspired by the BBC’s Robert
down-turn?
recover. However, according to Andrew Large,
Peston, may have the last word: “The end-game
One thing is certain; cleaning will be impacted
Director General of the CSSA, “Cleaning
is going to be a change in the capitalist system
by the macro economy. The massive reduction
Contractors focussed on the public sector,
towards a more sustainable way of life that gives
in automotive sales, for example, will directly
who either have a multi-service offering or can
greater weight to people and planet as well as
affect the willingness to invest and that directly
differentiate themselves, may even see worth.
profit. Profit will still be king, but people will
impacts upon the Contract Cleaning Sector.
Quality may yet prove to be the key which is
become more important. The winning firms,
If factories are not operating, they will not
the motivation behind the CSSA’s initiative
post recession, will be those that are more
require cleaning. Less people in less offices
with the British Quality Foundation”.
people orientated that we see today”.
also means less cleaning. The closure of retail
So, reduced staffing, less cleaning, lowering
In conclusion, 2009 will remain a tough year
stores also means less opportunity to clean.
standards or focussed initiatives and higher
and we will see further erosion in sales and
This will lead to a general reduction in quality; these are the options open to us;
profits before things improve. In the end, we
cleaning activities which will have more it will be up to the senior mangers in Direct
have to maintain the health of our community
impact initially on manufacturers of Services, BSCs and the suppliers of chemical
and that means keeping the public and business
machinery, as BSCs and building owners try to and equipment to make sure that we do not
world clean – we will survive and prosper!
keep their equipment running for longer. lose the enormous progress that has been
Socio-economic factors at a more personal
made in recent years.
To contact Peter, please email
peter@consultholt.com
level, however, may give additional As always, the need to find “a better way” of
opportunities. We have all experienced the managing and executing the cleaning tasks
general lack of care in public places. Litter, will prevail. Daytime Cleaning, back packs;
cigarette butts, graffiti, have all increased and micro-fibre technology will all become even
there is reason to believe that growing general more appealing to an even wider market.
The future of our cleaning industry | TOMORROW’S CLEANING |
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FEATURE
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