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Know How To Report a Power Outage


Lake Region Electric Cooperative would like nothing more than to guarantee electricity 24 hours a day, 365 days a year, occasionally, outages do occur mostly due to weather. The best defense is to be prepared and know how to report an outage with LREC.


Ways to Report an Outage


Call Us


Call LREC at 918-772-2526 or toll-free at 800-364-LREC. You can speak to a member service representative or report the outage through our automated system. After you call LREC, you will hear a welcome recording message. To use our automated phone system to report an outage press one. The automated system has caller ID which will match your phone number you are calling from to the phone number listed on your account. If your account has your updated phone number, no other information is needed to report your outage. Then you can submit your outage with your phone number. If we do not have


your phone number on fi le, you will have to have your account number to submit an outage with our automated system. Your ac- count number is listed on the top of your billing statement.


Report outage online through Co-op website


You can visit our website and click on the green Pay Now button on the home page and set-up a SmartHub account and submit your outage through the website.


SmartHub App.


Members with smartphones or tablet devices can download the SmartHub app. Look for “SmartHub” in the Apple Store or in the Android Market. Search: SmartHub. If duplicates appear, the correct App. is provided by our partner, National Informa- tion Solutions Cooperative (NISC). The app will be FREE to download and install. You can then submit your outage with your SmartHub App.


Update Your Account Phone Number


If we do not have your phone number on fi le LREC’s automated phone system will not recognize your account when you call. The automated system has caller ID which will match your phone number you are calling from to the phone number listed on your account. Please contact our offi ces to update your billing information. You can also update your phone number on our website at www.lrecok.coop.


LREC Powerline Press 3


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