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46 MILITARY OFFICER MAY 2016
The more than 80 individuals who comprise MOAA’s staff take pride in making a diff erence in the lives of members — and all of the military community. By Capt. Linda Speed, USN (Ret)
Have you ever wondered who works behind the scenes at MOAA headquarters in Alexandria, Va.? Who produces your award-winning Military Officer magazine and website? Who answers your questions when you call the Member Service Cen- ter? Who lobbies for you on Capitol Hill or reviews your résumé when you are tran- sitioning to the civilian world? Who runs the MOAA Scholarship Fund and MOAA Military Family Initiative or assists chapter leaders? And who are the financial, human resource, information technology, business, and marketing professionals who keep the MOAA motor running? As the saying goes, it takes a village, and at MOAA, it takes 84 dedicated employees to ensure we are great advocates for our 390,000 members. MOAA’s staff members are a diverse
group of baby boomers, Gen-Xers, and mil- lennials ranging in age from 23 to 70. We are 65 percent women and 35 percent men. We come from all backgrounds and regions of the country. You might be surprised to know MOAA does not limit employment to retired military officers. Although we hire many newly retired military officers, nearly two-thirds of our workforce is civilian professionals, many of whom are military spouses or family members. We employ a wide variety of skill sets, including edi- tors; graphic, art, and Web designers; data analysts; membership and marketing man- agers; information technology network en- gineers; and customer service and financial management professionals, to name a few.
We might be headquartered in the Wash-
ington, D.C., area, but our outreach is na- tionwide. To drive awareness and support for veterans’ issues, we do whatever and go wherever it takes to build successful rela- tionships with our key constituents, wheth- er it’s meeting congressional staffers in the early morning or late evening or spending 30 weeks a year traveling the country, as many of our road warriors do, giving career and financial-benefits presentations. Perhaps the most interesting fact about MOAA’s staff: The average tenure of a MOAA employee is 8.8 years versus the national average of 4.6 years — over 62 percent of our workforce has been at MOAA over five years. We have a handful of employees who have been here over 25 years. Those who gravitate toward non- profit organizations do so because they want a highly rewarding job doing some- thing they deeply believe in. Our staff is no different. When we ask them in surveys what keeps them at MOAA, we consistent- ly are told it is working with a great team who shares the same sense of purpose and vision — to make a difference in the lives of not only our members and their families but the entire military community. You can be proud of your MOAA team at headquarters. They are talented, mo- tivated professionals whose focus is to never stop serving you, our members.
MO
— Capt. Linda Speed, USN (Ret), is director of Human Resources at MOAA.
PHOTO: SHUTTERSTOCK
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