Annual Report and Accounts 2016 Responsibilities to others


The terms of our Constitution clearly define how the business and individual Partners are expected to behave – towards customers, suppliers, the environment, wider community and each other.


John Lewis Partnership plc


73


For further detail on our approach


to responsible business, please see www.johnlewispartnership.co.uk/csr


The Partnership’s approach to responsible business today is centred on five of its key Principles and Rules:


Our Partners Pages 48 to 50 >


The Partnership is the general body of Partners, working together for the success of the business to fulfil the purpose and principles of this Constitution. Principle 4


Our Customers Page 44 >


The Partnership aims to deal honestly with its customers and secure their loyalty and trust by providing outstanding choice, value and service. Principle 5


Our Communities Page 45 >


The Partnership aims to obey the spirit as well as the letter of the law and to contribute to the wellbeing of the communities where it operates. Principle 7


Sourcing responsibly Page 46 >


The Partnership’s relationships with its suppliers must be based, as with its customers, on honesty, fairness, courtesy and promptness. It looks for a similar attitude throughout its supply chains. In particular, the Partnership expects its suppliers to obey the law and to respect the wellbeing of their employees, their local communities and the environment. Rule 96


Our Environment Page 47 >


The Partnership must take all reasonable steps to minimise any detrimental effect its operations may have on the environment, and to promote good environmental practice. Rule 109


Waitrose Management Board CSR Advisory Board Materiality Steering Group Material issues Performance Owners Corporate responsibility governance bodies and structure


Partnership Board


Delegates management authority to


Partnership Council


Entrusts management of the business to


Chairman


Shares responsibility for the health of the Partnership


The Constitution Corporate Responsibility Committee


Environmental Steering Group


John Lewis Management Board


The


CSR Committee


Materiality Steering Group Material issues Performance Owners


It’s Your Voice


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