24 John Lewis Partnership plc Annual Report and Accounts 2016 The 4Ps: A manifesto for change


The manifesto sets out four areas of focus for the next three years to achieve better jobs, better performing Partners and better pay.


Our manifesto for change can


be downloaded from our website www.johnlewispartnership.co.uk


Q:


What does it mean for Partners?


Q:


What are the 4Ps and why are they so important?


A: Our Partner Plan has evolved (see pages 48 to 50) into the 4Ps. This is the Partnership’s People Plan created to support the strategic ambition outlined in It’s Your Business 2028.


The 4Ps Manifesto covers our commitment to change for the next three years and beyond, as we focus on meeting the challenges of 2028. The manifesto is not a ‘to-do’ list. It describes powerfully what we believe needs to shift in our culture to make better jobs, better performing Partners and better pay a reality, and to achieve the ambition outlined in Principle 1.


Moving forward, we will be reporting on progress under each of the 4Ps.


ting on


A: The work on It’s Your Business 2028, has reinforced the importance of Partners as a source of unique advantage. To maximise this advantage we know we must create a harmonious and virtuous cycle between Performance, Productivity, Pay and Progression.


Partners are – and must remain – central to our future success. With the implementation of the activity set out in the 4Ps Manifesto, we will work towards a sustainable future for the Partnership.


We want to encourage Partners to make the journey with us and will help them to be more agile, learn new skills and increase their value to the business . We will reward them with better pay and greater control and autonomy in their working lives.


Q:


How will we know it’s working? (or how will we measure success?)


A: We have been clear with Partners that we will be conducting ‘experiments’ across the Partnership in order to push boundaries, learn quickly and share the outcomes as soon as possible, whether successful or not. Equally, we want Partners to feel inspired to start making changes where they work to help us prepare for the future.


If we want to create a virtuous cycle in Performance, Productivity, Pay and Progression, all 4Ps need to work as one to deliver the outcome of better jobs, better performing Partners and better pay. To ensure that we are going in the right direction, we have developed some goals to measure our success against the 4Ps.


“ The 4Ps was introduced to me at Partnership Council and I got the opportunity to learn more at the 4Ps expo. I believe 4Ps was created to assist the Partnership in dealing with the challenges our business face. I feel it is immensely relevant to all Partners and I urge all Partners to engage with your democratic representatives to give feedback about the plans.”


Khalid Afrah Technical Support Partner, Peter Jones and Partnership Councillor


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