28 John Lewis Partnership plc Annual Report and Accounts 2016 It’s Your Performance


During 2015/16, we delivered increases in sales but lower profits and lower Bonus. We continue our focus on Partners, sustainability and strengthening our financial resilience and flexibility.


The following pages detail how the Partnership has performed over the last year, outlining both financial and non-financial performance.


Partnership performance


Our progress against the Partnership Aims Our financial KPIs


Waitrose performance John Lewis performance Sustainability performance Partner review


Partnership Services performance Managing our Partnership risks Our principal risks and mitigations


30 32 34 36 39 42 48 51 52 55


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