26 John Lewis Partnership plc Annual Report and Accounts 2016 The 4Ps: A manifesto for change (continued)


Moving from our Partner Plan to the 4Ps manifesto will create a virtuous cycle in Performance,


Productivity, Pay and Progression Partner Plan on page 48 >


1. Performance and reward 2. Inclusive ownership


3. Learning and progression gand 4. Working better b Performance


We’re co-owned: shouldn’t our performance be the best?


We will…


k Be bolder in creating the conditions for outstanding performance


k Become more confident to deal with underperformance decisively


k Embed robust performance management process


k Raise the value of membership by earning it


Productivity


Our business’s longer term financial health is reliant on increased productivity.


We will…


k Inspire Partners to get involved in continuous improvement (CI) initiatives


k Embrace technology that enhances productivity k Encourage truly flexible and curious Partners k Review our approach to sick absence k Review our working patterns and mix of part-time and longer-hours Partners


k We will review how we’re organised and look for ways to work more efficiently


Progression


Most Partners who increase their pay do so by developing their skills within their current job – ‘learning agility’ is the key.


We will…


k Be innovative with learning opportunities and experiences


k Take every opportunity to reinforce and develop our ‘learning agility’


k Make better use of training and development investment and time


k Provide the right tools and equipment to help Partners make the most of the career opportunities of the Partnership


k Invest wisely in future competitive capabilities


Pay


Where it comes together – individual performance plays a key role in a Partner’s rate of pay within their job.


We will…


k Retain Pay for Performance for all Partners k Keep under review premium payments and other pay-related complexities across our business


k Ensure that the pay review budget is never used as an excuse to avoid an honest performance conversation


k Experiment with financial incentives linked to the performance of teams


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76  |  Page 77  |  Page 78  |  Page 79  |  Page 80  |  Page 81  |  Page 82  |  Page 83  |  Page 84  |  Page 85  |  Page 86  |  Page 87  |  Page 88  |  Page 89  |  Page 90  |  Page 91  |  Page 92  |  Page 93  |  Page 94  |  Page 95  |  Page 96  |  Page 97  |  Page 98  |  Page 99  |  Page 100  |  Page 101  |  Page 102  |  Page 103  |  Page 104  |  Page 105  |  Page 106  |  Page 107  |  Page 108  |  Page 109  |  Page 110  |  Page 111  |  Page 112  |  Page 113  |  Page 114  |  Page 115  |  Page 116  |  Page 117  |  Page 118  |  Page 119  |  Page 120  |  Page 121  |  Page 122  |  Page 123  |  Page 124  |  Page 125  |  Page 126  |  Page 127  |  Page 128  |  Page 129  |  Page 130  |  Page 131  |  Page 132  |  Page 133  |  Page 134  |  Page 135  |  Page 136  |  Page 137  |  Page 138  |  Page 139  |  Page 140  |  Page 141  |  Page 142  |  Page 143  |  Page 144  |  Page 145  |  Page 146  |  Page 147  |  Page 148  |  Page 149  |  Page 150  |  Page 151  |  Page 152  |  Page 153  |  Page 154  |  Page 155  |  Page 156  |  Page 157  |  Page 158  |  Page 159  |  Page 160  |  Page 161  |  Page 162  |  Page 163  |  Page 164  |  Page 165  |  Page 166  |  Page 167  |  Page 168