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NEWS Pinder Cooling launches new training programme P


inder Cooling & Heating is introducing new modular training for its Bradford-based


Heronhill hp ACR July21.qxp_Layout 1 21/6/21 15:50 Page 1


HVAC engineers that aims to fi ll in gaps in the current industry-wide training provision and has already reduced client recalls by 50%. Mick Holian, technical service engineer at Pinder Cooling & Heating who is heading up the project said: “Introducing an internal training programme directly addresses one of the biggest issues facing the industry. The UK HVAC industry is facing a signifi cant skills gap as the number of people retiring from the industry outpace new entrants. This is only going to get worse as current engineers get closer to retirement age. It is a serious issue for the future of the industry with a widening gap between the number of engineers needed and the number able to fi x


equipment. I’m doing what I can by passing on my experience to the next generation of HVAC engineers.” It is Holian’s belief that the HVAC industry as a whole lets engineers down. He continued: “There is a shortage of training resources on the ground. The 5-Day standard F-Gas (Cat 1) qualifi cation allows an engineer to work on refrigeration & air conditioning systems, but it cannot possibly prepare them for the complexity of some modern HVAC systems. By improving the training opportunities at Pinder Cooling & Heating, we’re better preparing our engineers for what they will see in the fi eld. It’s better for everybody: improved development for the engineer, improved productivity for the company and most importantly, it reduces time and money costs for the customer at a time when costs are rising.”


Andrew Pinder, who founded Pinder Cooling & Heating in 2016, said: “Mick has a wealth of knowledge from 42 years in the air conditioning and refrigeration industry and it would be a shame to not take advantage of that to further develop our team. The training Mick has delivered is already paying off with improved fi rst-time fi x rates, 50% fewer recalls, improved


productivity and less overtime. It has also had a positive impact on engineers being comfortable asking for help when they don’t know how to resolve an issue.” The training programme aims to


cover all aspects of Air Conditioning and Refrigeration, including controls, wiring diagrams, refrigeration processes and function of parts, service tips and diagnosis methods.


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