UK NEWS
.................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................. ..........................................................................................................................................................................................
A WELCOME CLOUD QUAY MARINAS BRINGS ABOARD
NEW TECHNOLOGY F
rom small boatyards to major marinas. From customer communications to
fuel services. From Fowey to Bangor, Harbour Assist is the new name in marina management software. Quay Marinas talks about why they moved on to the Cloud-based service. As any marina manager knows,
running a tight ship can mean all hands on deck. Looking after bookings, payments, contracts and renewals takes up precious time and resources, whether you’re in charge of five berths or five thousand. Quay Marinas knows this as well
as anyone. For over 40 years it has provided berths and facilities for all manner of customers. But the times they are a’ changing, and with them come new opportunities to offer a safer, more reliable service.
Quay Marinas’ Paul Rye says, “Aside from already having won an award, Harbour Assist’s package is fully integrated and it lets us handle customer information efficiently, take payments online and via mobile devices as well as integrating our communications, assets, maintenance routines and tasks which are presently outside our current systems. A huge advantage is that it uses Cloud- based technology which will hopefully avoid any future downtime and the responsiveness of the system appears to be very good, even on normal broadband connections.” Harbour Assist’s Commercial
Director Nick Gill says, “Cloud technology means the software works in any location. And it’s all
subjected to strict industry-standard penetration and data-security tests” “We initially trialled Harbour
Assist at Bangor Marina to make sure it was an improvement on our previous service and we received positive feedback from our operational staff” says Paul Rye, “We’re committed to giving our customers a secure invoicing and payment portal via our website or email. Hopefully in time this portal will allow customers to book additional services directly. The software also lets us treat all information with the strictest confidence and store it all securely.” “By focusing on making life
easier for each manager and each customer, we can scale the service up or down for any size marina. Putting full control at your fingertips.” says Nick Gill. So while marinas can still face
those ‘all hands on deck’ moments, new technology like this could make sure all the hands are working efficiently.
For enquiries, please contact Harbour Assist on 01208 590616 or email
info@harbourassist.com 16 FORE & AFT MARCH 2017
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68
