Service


Contractual Service Agreements for


Jenbacher gas engines Scope of service agreements


GE offers four types of contractual service agreements for Jenbacher equipment – material stream agreements for preventive spare parts; preventive maintenance contracts; preventive and corrective maintenance contracts, and operating and maintenance contracts. Each type of contract can be customized to meet specific customer needs, although there is a defined standard scope in place for each contract type.


Benefits • More predictable operating costs and risk management throughout the engine’s lifecycle • Integrated outage management aligned with customer schedules • High performance through guaranteed availability and implementation of the latest technology


• Flexible scope of agreements, customized to meet specific needs • Original Jenbacher spare parts • Special pricing and added value through a variety of extra services within the framework of a CSA (e.g., small upgrades, access to 24/7 services, etc.)


• Faster troubleshooting with remote access


MSA Preventive CSA Corrective CSA O & M*


Features of various service agreements Standard


Depending on term of contract and scope


* Optional


156


Parts for preventive maintenance


Labor for preventive maintenance


Corrective maintenance & repairs


Minor overhauls Major overhauls


Availability guarantee


Guranteed reaction time


Lube oil services


Regular upgrades


Operation 24/7 Hotline


Online Trou- ble Shooting


Remote ack- knowlegde


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