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New strategy


Under the new guard, 3i Infotech embarked on a ‘Reorganisation Scheme’ initiative in an attempt to ‘right-size the company’s balance sheet and to enhance shareholder value’, said Balakrishnan in the financial results statement released in November 2012. The results for the quarter ending 30th September 2012, showed revenue of $60.6 million and a net loss of $34.9 million. The reorganisation programme included cost-cutting across the board, and in the six months ending December 2012, the vendor claimed it managed to reduce costs by nearly seven per cent. The focus of 3i Infotech had changed too. Rather than chasing global expansion ambitions, the vendor now aimed to be a ‘niche player with a clear focus’, according to Balakrishnan, and would concentrate efforts ‘on a lesser number of clients with higher revenues’. He also emphasised the need to convince the vendor’s clients that ‘the past is behind us and we are here to stay’. Part of this was a decision to focus on a subset of its product


offerings. In focus was Kastle Lending; not in focus was Kastle Core Banking System. The latter would be maintained and was still seen as potentially of relevance to small and mid-tier banks but Balakrishnan said ‘we will not be investing in it big time’ and, in the current economic climate, ‘we don’t see a great potential for core banking software’.


By this stage (mid-2013), between 35 and 40 per cent of 3i Infotech’s


revenues were product-related, five per cent was BPO, with the rest from services. The bulk comes from financial services. Around 40 per cent of revenue was from ‘advanced markets’, said Attra, with the aim to move this to 60 per cent. It had around 9200 staff, mostly in India, down from around 11,000. Along with Kastle Lending, 3i Infotech is majoring on the RhymeSight asset management system, its ERP and insurance systems (with around 700 and 140 installations, respectively), its mutual fund and investment systems, and anti-money laundering offering. It would seek to provide end-to-end solutions around these, said Attra, including application development and testing, as well as seeking cross-marketing opportunities within the existing client bases. RhymeSight was perhaps a surprise as an ‘in focus’ system, given that it is relatively old, with a proprietary database, and UK- centric, having never lived up to 3i Infotech’s hopes of taking it to a wider geographical audience after acquiring Rhyme Systems in 2006. It would be enhanced in the next twelve to 15 months, said Balakrishnan, and would be pushed in other parts of Europe,


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including Switzerland, plus the Middle East and Africa. Among the systems that are no longer in focus is also Kastle


Treasury, which has around 40 users but with these mainly in the supplier’s domestic market and with weak sales of late (just one new-name win in 2012). No more acquisitions were on the cards, confirmed Attra, and the company would look to disinvest some more parts, although he declined to name these. The strategy also included partnering with other companies to implement its systems, with discussions underway with a number of large system integrators but no announcements at this time. There was no known activity in terms of sales and new customers in the Kastle space in 2013/ 2014. However, 2015 saw 3i Infotech win a deal with Saudi Home Loans, Riyadh based Islamic mortgage company, for the implementation of Kastle Universal Lending, Kastle Treasury and Orion ERP.


3i infotech added another client in 2017 in Saudi Arabia, where the company continues to have good traction. Gulf Lifting Financial Leasing Company (GLFL), a subsidiary of Kanoo Group of Companies, implemented Kastle® Universal Lending Solution and integrated financial suite to streamline its business processes as well as automate the end to end operations right from origination to collection. With this implementation, GLFL adds on functionality to manage on-boarding and profiling of new customers, limit management and credit analysis along with handling its enterprise financial accounting and reporting requirements. Results for 2017 showed that the restructuring the company went


through was on course with the company announcing an operating profit after years of losses. The shedding of various businesses like Rhyme Systems in the UK had an effect on the revenues which have been decreasing in the last few years.


Islamic Report www.ibsintelligence.com


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