g
Islamic financing, Islamic deposits, remittances, MIS, general ledger and internet banking. UAT was to start at the end of February. The implementation had been split into two phases, with deposits, remittances and GL coming first. ‘The first phase we targeted to go live in six months,’ said Wan Hui. This would be in June, for a pilot branch. ‘We can then roll out to all the branches in a very short time.’ He explained that there are some difficulties for core vendors which are unique to Iran. ‘In Iran there are always issues of communication, as people don’t speak much English.’ And while all banks in Iran are Islamic, they follow different Shari’ah rulings to elsewhere in the Middle East or Asia. ‘They consider it Islamic but other countries consider it conventional,’ Wan Hui said, one example being that interest is paid on current accounts. ‘In Malaysia, we practice a lot of what is considered haram [unlawful] in the Middle East, but the Islamic engine and the design architecture we have allows banks to select which concepts they want to follow.’ At Ghavamin, ICBA was to replace a local system which Wan Hui described as ‘messy’. Because of this, data migration would be limited. Customers would be asked to close accounts with the old system and open new ones with ICBA. Thanks to the Azizi and Ghavamin projects, Wan Hui claimed that ICBA was the only international core system which was ‘fully translated and running in Farsi’. A second win in Afghanistan followed in mid-2009, at Bakhtar Bank, a start-up which gained its licence in March. There was also a win at Bank Rakyat in early 2009. Rakyat was
already a client of Infopro, making use of its treasury functionality for Islamic money markets. However, it issued an RFP in 2008 for a system for its Islamic commercial and corporate finance, where it wanted to expand its operations, said Wan Hui. ‘Major vendors were invited to participate, including Microlink, 3i Infotech and Oracle FSS.’ He did not believe that Infopro won the deal because of its prior relationship with the bank, not least because the bank is a client of other vendors, including Microlink: ‘It currently uses Microlink, but this vendor couldn’t provide the requirements the bank wants,’ he stated. On the technology side, Infopro planned by 2010 to have completed
the three year project to incorporate SOA principles and J2EE. An effort was also being made to decrease dependence on Oracle, and
Islamic Report
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move towards IBM. This was a response to Oracle’s acquisition of I-flex in 2008, which Infopro competes with – Flexcube from Oracle FSS, I-flex’s successor, was one offering considered by Bank Rakyat in Malaysia before it selected ICBA.
The vendor was considering two other things which it believed would help it compete with larger, international rivals. While it receives enquiries from banks further afield, Wan Hui believed that Infopro needed to tackle its perception as a Malaysian company, even though ‘we can beat big names on merit’. He listed Infosys and Misys as competitors at Mawarid Finance. ‘The size of our company is a weakness,’ he said (Infopro had around 200 staff and he valued it at around $40 million). Therefore an option was to look for investors, probably from a larger company. Finally, Infopro was considering opening an R&D centre, possibly in China. This, Wan Hui believed, would ‘help our image’. Nonetheless, new name wins have become even more scarce
in recent years with no new additions in either 2010 or 2011. Its domestic Malaysian market has witnessed an upsurge in core banking activity of late but Infopro has, to date, made losses rather than gains as a result of this. In early 2012, Bank Simpanan Nasional (BSN) in the country opted to replace ICBA with the ICBS offering from Lebanon-based BML. Then just a couple of months later came the news that Malaysia Building Society Berhad (MBSB) had opted for Silverlake’s SIBS to replace ICBA. Around the same time, it was revealed that CIMB (which used ICBA in Singapore) had decided to standardise on SIBS for deposits and lending. However, 2012 did see a recovery of some sort, with two new deals at Banko Kebayan in the Philippines, and at Krung Thai Bank’s Chinese operations. The former selected the system in June to cover deposits, loans, CIF and general ledger across its 18-branch network, and cut over to the system in February 2013. There were no new-name wins since 2013, but Maybank extended its use of ICBA to its UK and Hong Kong subsidiaries in 2013 and Brunei, Myanmar & New York subsidiaries a year later. Philippine National Bank signed for Infopro’s loan origination system in 2013.
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