Bank: Boubyan Bank Vendor: Path Solutions System: Core Banking & Trade Finance
Summary Type of financial institution: Islamic Bank Headquarters: Kuwait Assets: $10.3 billion (2015) Project scope: Core Banking & Trade Finance System/vendor replaced: None System/vendor installed: iMAL Path Solutions Technology: Sybase Current functionality: N/A Selection team: Bank & Consultants Selection Time: 6 months Installation team: Bank & Consultants Installation time: 6 months Level of satisfaction: High
Overview
Kuwait-based Boubyan Bank was established as an Islamic bank by Emiri Decree in October 2004. It opened for business in Q1 2006 with three branches. Internet banking was launched a year later. National Bank of Kuwait is Boubyan’s Bank largest shareholder (47 per cent). Meanwhile, Boubyan Bank holds a 15 per cent stake in a UK-based Islamic bank, Bank of London and the Middle East (BLME).
Selection Selection Committee
One of the first priorities for the establishing committee of the new entity was to select a computer system to support the bank’s operations as, without a system in place, the bank would be unable to open for business. With no
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management or staff in place in late 2004, but under time pressure to open the bank for business as early as possible, the bank’s committee had little option but to commission consultants to evaluate and select a core system for the bank.
On-boarding of selection team
The board selected Deloitte of Lebanon, which was already working with the bank in other areas of its initial set-up. Deloitte conducted an initial evaluation of 15 core system suppliers, from which a shortlist of five was selected for receipt of a formal RFP prepared by Deloitte. This process resulted in a shortlist of three suppliers. In February 2005, as the bank built up its management team, Kurien Varghese, a 30-year veteran of banking IT in Kuwait, was recruited to head up the bank’s IT department. One of his first tasks was to review and finalise the vendor selection. By this time, other senior staff had also joined the bank. Upon reviewing the RFP with Varghese, they realised that it required enhancements to specify in more detail the Islamic banking products and their processing requirements. However, they were still working at a disadvantage as few of the management or staff had direct experience of Islamic banking, having joined Boubyan Bank mainly from a conventional banking background. The bank therefore took the decision once again to work with consultants, this time selecting Ernst & Young of Bahrain – well known in the region for its experience in Islamic financing – to assist in the evaluation and selection process. The bank, together with Ernst & Young, reviewed the RFP and added in more core Islamic processing requirements.
Shortlist the vendor
This revised RFP was circulated to the shortlisted suppliers in March 2005. The shortlist of three suppliers comprised: International Turnkey Systems (ITS) with Harland-derived Phoenix, I-flex Solutions (now Oracle FSS) with Flexcube and Path Solutions with iMAL. Further evaluation of these three was approved by the bank’s board in May 2005. For the next stage – on-site demonstrations and workshops at the bank’s premises – the bank appointed a team of 20 staff, headed by Varghese, to work with Ernst & Young’s team of four. Following the on-site exercises in June 2005, the bank, in consultation with Ernst & Young, decided to proceed with further evaluation of the Path and ITS solutions. This decision was largely based upon the closeness of fit of the solutions to Islamic banking requirements, which received primary weighting in the evaluation of the proposals. Other
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