Smartphones are small and easily portable for work, and they can provide a
multitude of tools to facilitate patient care. However, the advantages of smartphones must be weighed against the potential risks associated with their use. Because these devices are small, they can be easily lost or stolen, which can put protected health information at risk. Nutrition managers who are contemplating use of (or are already using) these handy tools must be careful to ensure that any patient or client information is stored in an employer-approved, password-protected manner. Policies that provide clear guidance on proper security measures along with pen- alties for improper use of these tools must be developed and explained to staff. It would be advisable to check with security experts at the workplace to ensure that protected health information is kept safe and secure. Furthermore, when selecting mobile-based applications to use for reference, communication, and productivity, care must be taken to choose tools that are reliable, accurate, and compliant with standards and regulations. It is also helpful for health care providers to understand how patients are using
mobile-based applications to manage their health care. Smartphones are now widely used as tools to facilitate adherence to complex medical regimens.59,60
In addition,
patients are using their smartphones to track calories and exercise, find recipes, make shopping lists, and look for information on health, nutrition, and well-being. A newer use of smartphones in health care is in gamification or use of gaming tools and techniques to help engage patients in their care in order to improve health out- comes.61
particularly if there is a good chance of winning. Gamification in health care com- bines the desire to win with positive reinforcement for desired behaviors.
Collaborative Workspaces
The user-generated encyclopedia Wikipedia (from the Hawaiian word for “quick”) was the first successful collaborative workspace.62
Wikipedia and other collaborative
workspaces allow users to directly edit materials online, eliminating the need to download and share document files. Other collaborative workspaces include Google Docs and Microsoft Teams. Wikipedia allows users to register for free accounts, which permit them to add
content. Because Wikipedia users are not required to log in or register to edit content, concerns have been raised regarding the accuracy of the encyclopedia’s articles. (Wikipedia has addressed this concern to some extent, but these efforts are mainly focused on preventing misinformation in biographies of living people.) Never- theless, health-related content on Wikipedia seems to meet an acceptable level of accuracy.62-65 In dietetics, collaborative workspaces are becoming more popular because they
allow users to create and edit pages while keeping a record of edits made. RDNs might use a collaborative workspace to create educational materials, coordinate meeting schedules and agendas, or maintain shared information in a central repository. A number of collaborative workspace tools are available, such as PBworks (http :// pb works . com), which offers basic collaborative tools for free as well as several levels of paid support. In addition, RDNs may have access to employer-provided spaces, such as eRoom or network drives assigned to specified groups.
CHAPTER 14: Nutrition Informatics 309
Researchers have recognized that people of all ages enjoy playing games,
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