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YOUR BUSINESS


STATE YOUR NEEDS The other person needs to know what you need. It is important to state not only what you need but why you need it. Often disagreement may exist regarding the method for


solving an issue, but not about the overall goal. For example: “I would like an hour


on Tuesday to go to the doctor. I want to make sure I am healthy so I can contribute better to the organization.”


PREPARE OPTIONS


BEFOREHAND Before entering into a negotiating session, prepare some options that you can suggest if your preferred solution is not acceptable. Anticipate why the other person may resist your suggestion, and be prepared to counter with an alternative.


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DON’T ARGUE Negotiating is about fi nding solutions. Arguing is about trying to prove the other person wrong. We know that when negotiating turns into each party trying to prove the other one wrong, no progress gets made. Don’t waste time arguing. If you disagree with something state your disagreement in a gentle but assertive way. Don’t demean the other person or get into a power struggle.


CONSIDER TIMING There are good times to negotiate and bad times. Bad times include those situations where there is: • A high degree of anger on either side


• Preoccupation with something else


• A high level of stress • Tiredness on one side or the other


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Time negotiations to avoid these times. If they arise during negotiations a time-out/rest period is in order, or perhaps rescheduling to a better time. These are a few tips for becoming a better negotiator. As with any business skill, you can’t improve your negotiation skills if you don’t practice them. Understanding the keys to eff ective communication as well knowing and overcoming the barriers that can derail negotiations can help us on our way to becoming better negotiators.


60 | DOMmagazine.com | oct nov 2016


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