PLANE TALK
DEALING WITH DIFFICULT REGULATORY INSPECTORS
BY ROGER BEEBE
I wanted to share some of my training, education and experience with my aviation friends and colleagues when I retired from the regulatory work world. Since most of my career had been in larger organizations, another personal goal was to be in business myself rather than being employed by such organizations, no matter how good they were. So I set up Plane Talk Consulting and began. One of the
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DOMmagazine.com | dec 2016 jan 2017
fi rst things I did was see if anyone was interested in learning about how government regulatory systems work and give some feedback on how to deal with them. I created a short course called “Dealing with the Regulator.” It was popular and I spoke to about 400 or more aviation people before I stopped doing it. Since it was not a mandatory course like Human Factors, the fees were small. I had to keep it local
to Manitoba and Saskatchewan to keep travel costs down. I mentioned to Joe Escobar that some of what I taught might be of interest to a wider audience. One section chosen was one called People and Confl ict or dealing with diffi cult regulatory inspectors. I won’t be pure, as this article will also speak to diffi cult industry customers as well. The bulk of people employed in aviation both in governmental
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