WORKPLACE COLLABORATION
SELF-AWARENESS The ability to be aware of your own thoughts and feelings — and how these will aff ect your actions and subsequently the actions of others — is an instrumental part of your character. It can also be called “internal situation awareness” and includes the ability to stop those menacing thoughts from spiraling out of control. Do you know when you have that gut feeling, or simply knew something without knowing how you knew? That’s self-awareness. Self-awareness allows you to better prepare yourself for energy-draining or energizing activities and to plan accordingly. A higher level of self- awareness includes knowing the why behind your thoughts and actions. Once you know the why, you can understand the other aspects better.
LOYALTY Studies have shown that the quality of decisions is higher when leaders and team members are considered loyal. These members did not try and take advantage of each other and felt free to express diff erent views. They enjoy a healthy discussion or debate, as they realize that the underlying theme is what is best for the department and the passengers overall. When your loyalties are shared or known, others can anticipate your decisions and provide you with the appropriate information. Loyalty can be over-emphasized in that your loyalty to your department or your team member or members can distort your view of reality and hamper your objectiveness.
FAIRNESS Do you treat everyone the same in the same circumstances? Do you have ulterior motives or let your preconceived notions or biases that somehow infi ltrate your decisions? Do you verify your information or do you listen to rumors or second- or third- hand information? Do you consider the person or the people involved and their situation or do you treat every situation generically? Do you allow the same behavior from each member of your team, or do you rationalize why one person gets what could be seen as special treatment? There are often “in-groups” and “out-groups” in departments. The in-groups are seen by the out-groups as favorites; this perception can color nearly every decision you make, and can take away from their loyalty to you.
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DOMmagazine.com | dec 2016 jan 2017
HONESTY Do you consider yourself honest if you do not share all the information you have? Could that be construed as hiding information? More importantly, are you honest with yourself, especially about your feelings (see self-awareness), your decisions (your loyalties), and how you treat others (your fairness)? Are you making excuses, and perhaps more importantly, do you believe your own excuses? Honesty is part of the foundation upon which great teams are built. Honesty is also an important element in safety — as you know, one half-truth can lead to unfortunate results. Honesty, coupled with tactfulness and professionalism, is invaluable during performance reviews to improve the personal and professional development of your team members.
COURAGE
This is a combination of the aforementioned elements; the ability to stand up for your beliefs and your decisions, even when you know the
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