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Education: conference snapshot WEDNESDAY FEBRUARY 22


Visit businesstravelshow.com for the full timetable and session descriptions


HOSTED BUYER-ONLY SESSIONS TUESDAY FEBRUARY 21


10am-11am


1.50pm-3.05pm Top of the bots – how emerging technologies will reshape business travel


3.20pm-4.20pm Rethink your travel technology strategy


3.20pm-4.20pm Pre-trip approval – an increasingly good or increasingly bad option?


3.20pm-4.20pm Buyer self-help group – my biggest success and my biggest challenge


4.35pm-5.35pm


Do I have the right travel management key performance indicators (KPIs) and benchmarks?


4.35pm-5.35pm


Realign your travel programme after company mergers, acquisitions and divestments


4.35pm-5.35pm The awkward squad – how to deal with your company’s difficult traveller


THURSDAY FEBRUARY 23 10am-11am


Getting to grips with ground transportation


10am-11am


How travel managers can raise their profile within their company


10am-11am Choosing a TMC and other partners


11.30am-12.30pm Travel policy – your key to balancing maximum compliance with traveller experience


11.30am-12.30pm Virtual and other next-gen travel payments – why you and your travellers will benefit


BUYINGBUSINESSTRAVEL.COM


1pm-2pm Protect your travellers’ data


1pm-2pm


Online booking and other technology – how to choose it, how to implement it, how to maximise adoption


1pm-2.10pm New savings from mature programmes


2.30pm-3.30pm


Communication – how to engage travellers and other stakeholders in your travel programme


4pm-5pm


Safety and security – a best practice guide for beginners


BBT January/February 2017 89


11.30am-12.40pm Forecasting Forum 2017 – what will happen to travel pricing in the year ahead?


2.30pm-3.30pm


Better TMC and service provider contracting and auditing


2.30pm-3.30pm


How I manage my air and hotel programme


2.30pm-3.40pm


Access economy or excess economy? – figuring out the best way to manage new-gen suppliers and distributors


4pm-5pm


How I manage my multinational travel programme


1pm-2pm Procurement – is travel different from other buying categories?


1pm-2pm


Corporate payments – achieve more savings, more data, more process efficiencies


10am-11am Ten quick wins to get you started in travel management


11.30am-12.30pm Upgrade your TMC from a commodity supplier to a relationship supplier


11.30am-12.30pm


Negotiating the best savings and value with travel suppliers


11.30am-12.40pm Brexit – what does it mean for your travel programme?


Managing suppliers in Asia 10am-11am


How can I get even more out of my accommodation strategy?


1pm-2.10pm


How buyers and suppliers benefit by personalising service delivery to travellers


2.30pm-3.30pm


Airline contracting 2.0 – how carrier agreements are set for radical change


2.30pm-3.30pm My travel tech toolkit


2.30pm-3.30pm Using data for improved savings and control


2.30pm-3.40pm Strengthen your relationship with your TMC 4pm-5pm


If the app fits – making mobile work for you and your travellers


4pm-5pm


How I handle policy, compliance and communication


4pm-5pm Travel management for small- and medium-sized enterprises


4pm-5.10pm Build a crisis management plan


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