10 QUESTIONS
10 QUESTIONS WITH... LIAM SMITH
Each month we ask a cleaning industry professional the Tomorrow’s Cleaning 10 Questions. This month, we chatted to Liam Smith, Ireland Sales Director at SCA.
a huge salary and there are great rewards, even when sacked!
Q5
HOW WOULD YOU IMPROVE THE CLEANING INDUSTRY?
Q1
WHAT WAS YOUR FIRST JOB?
My first role was with supermarket retailer Superquinn. I started out as part of the company’s sales management programme.
Q2
Q3 Q4
HOW DID YOU GET INTO THE CLEANING INDUSTRY?
I found myself to be very interested in the way in which big brands were built within multinational companies. I thought this process would provide great learning opportunities, and it was this that initially attracted me to speak to Georgia Pacific.
WHICH THREE WORDS DESCRIBE YOUR
PERSONALITY? Honest, gregarious, approachable.
IF YOU COULD HAVE ANY JOB, OUTSIDE OF THE
CLEANING INDUSTRY, WHAT WOULD IT BE AND WHY? Football manager – because it pays
60 | Tomorrow’s Cleaning Ireland
The cleaning industry is both large and complex, and it has many variables. Great strides have been made in recent years in placing greater emphasis on the lives and working conditions of cleaners – but this is just a start. I think we need to continue with this positive upward trend around the image of the industry, continuing to shine a light on the staff in cleaning and FM who work so hard every day. As perceptions gradually begin to change, companies will start to see the value that the industry brings. As a result they will gain a greater understanding of the fact that cleaning is a fundamentally important role, regardless of the segment or the company concerned.
Q6 Q7
IF AN INTERN WERE TO START TOMORROW, WHAT
ADVICE YOU WOULD GIVE THEM? Build your support network, get organised, and ask many, many questions to gain the extensive knowledge that will help you in your role.
IF YOU WON THE LOTTERY TOMORROW, HOW WOULD
YOU SPEND YOUR FORTUNE? First I would make sure that my family was set up for life. I would then plan an around-the-world holiday and buy a small business.
Q8
IF YOU COULD HOST A DINNER PARTY AND INVITE
ANY THREE GUESTS, DEAD OR ALIVE, WHO WOULD THEY BE AND WHY? • Jesus Christ – So many questions unanswered.
• Billy Connolly – for the non-stop laughter!
Check out the next issue to see what Liam asked our next industry professional...
twitter.com/TomoCleaning
• Rory McIlroy – to provide some much-needed advice on my golf swing!
Q9
WHAT, DO YOU THINK IS THE FUTURE OF THE
CLEANING INDUSTRY? The industry is definitely heading in the direction of technology and the ‘Internet of Things’. Connected devices, automated processes and smart technology solutions will come even further to the fore and will aid better FM management and cleaning in the industry. SCA is at the forefront of this trend, as we announced at this year’s ISSA/INTERCLEAN. Our innovative Tork Solutions is a connected service that helps FM managers take better control of their cleaning teams. Cleaning staff are equipped with internet-connected devices that help them to ascertain what needs to be cleaned and when, and this helps them to change from routine-based cleaning to needs-based cleaning. Tork Solutions are rolling out across Europe this year – and we are excited to see the future!
Dianna Steinbach, Director of Europe, Middle East, Africa at ISSA, asks:
Q10
WHAT IS ONE VALUABLE LESSON YOU LEARNED
IN YOUR CAREER, WHICH YOU’D NEVER LEARN IN SCHOOL? I found out that you learn most through on-the-job experience, and I also learnt the importance of time management and achieving a good work/life balance.
www.tork.ie
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88 |
Page 89 |
Page 90 |
Page 91 |
Page 92 |
Page 93 |
Page 94 |
Page 95 |
Page 96