TRAINING & EDUCATION
Adjusting Mentalities
As a business, Premiere is now 91 years old and given that we have directly employed a training team for more than 50% of that time, by far and away leading the field as compared to our competitors, it's easy to see that training and education are at the very heart of what we do best.
So too is an inherent determination, running through the business from the Managing Director down, to strive for continuous improvement in all areas. In point of fact, 2011 saw every single employee undertake and pass City and Guilds NVQ Level 2 in Business Improvement Techniques, and consequentially adopt a raft of LEAN practices across manufacturing, product development, administration and sales.
Where our provision of training and education is concerned, it is a combination of these two key factors that have lead us to the point today where we have a cleaning industry- focused training offering that we feel is as robust and comprehensive as any in the market.
In brief terms our portfolio of courses and qualifications is structured around three core standards;
Premiere Standard: A collection of training courses developed over our history, covering subjects as diverse as floorcare (sanding and sealing wood, stripping and polishing vinyl, grinding and vitrifying stone), health
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Regular TC Columnist Matt Baines, of Premiere Products, tells us a bit more about the Cheltenham-based company’s training facility and why more needs to be done to educate the public on some common misconceptions about the cleaning industry.
& safety (COSHH assessments, risk assessments, CHIP to CLP), infection control and kitchen deep cleaning to name but a few.
City & Guilds Standard: A range of short courses designed to offer an affordable alternative to anyone seeking independently accredited courses and qualifications including;
• Entry Level 3, Level 1, Level 2 & Level 3 Awards in Practical Cleaning Skills (7139)
• Level 1 Award – Introduction to the Facilities Industry (7612)
• Level 1 Award in Environmental Awareness (7530-01)
BICSc Standard: Premiere is a Level 3 Associate of the Institute meaning that we are able to offer training and qualification at all levels included within the Cleaning Professionals Skills Suite including;
• PBICSc Licence to Practice qualification
• CBICSc Base, Additional & Specialist Unit qualifications
• LBICSc Licensed Assessor qualification
It is this wide ranging offering and the fact that we are the only manufacturer servicing the cleaning industry to hold both BICSc and City & Guilds training provider status, that has recently seen the Premiere Cleaning Academy secure the position of being preferred training and education provider to Bunzl Cleaning & Hygiene
Supplies – in much the same way as Premiere Products are a preferred supplier of high quality cleaning chemical solutions.
It goes without saying that this is a very exciting development for the Academy team that has the potential to broaden our footprint and market share exponentially and is in fact, already bearing fruit. We are very grateful to our friends at Bunzl CHS for the opportunity and anticipate working closely with them on training provision moving forwards.
However despite all of this really good and really positive developmental growth, I must admit that the process of contemplation and deliberation I seem to indulge in as preparation for each month’s column has, this month, given me pause for thought around some of our industry’s more thorny issues. For example...
Why is it that cleaning is looked upon as an unskilled and unprofessional occupation and what is the root cause of this commonly held misconception?
It is unfortunate but, in my opinion, those individuals representing the wishes and needs of our industry's clients are, by and large, unaware of the complexity and technicality of modern cleaning service provision.
www.tomorrowscleaning.com
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