PEST CONTROL
DON’T GAMBLE ON THE BIG DECISION
Cleaning companies can face a daunting decision when it comes to appointing a pest control contractor. The number of firms operating within the UK is growing every year and, while that helps
to ensure costs remain competitive, it also creates a potential headache for those tasked with making an important choice. Dee Ward-Thompson, technical manager of the British Pest Control Association, sheds light on the subject and offers some valuable tips on what to look for.
Unlike goods, buyers purchasing services cannot see what they’re getting before making up their mind. The decision to take on a service contractor is therefore something of an act of faith – but it should never be a gamble.
After all, appointing a pest control company without considering the right factors could turn out to be a very expensive mistake. The expertise and professionalism of a company and its technicians is the biggest overriding factor.
For businesses that choose contractors based purely on headline costs, this could lead to paying a much higher price further down the line.
Putting right pest control that has not been carried out properly could
64 | Tomorrow’s Cleaning
cost your business a lot of money, put your reputation at risk and even lead to an infringement of the law. Only by appointing a reputable, professional company which employs fully-qualified technicians can cleaning companies be assured of a safe, effective and legal service.
A PROFESSIONAL SERVICE Professional control will deliver protection from the risks of pest-borne contamination and damage and will safeguard your reputation.
A comprehensive contract covers regular inspections, preventative measures, management reporting procedures, accountability and a documented system of measures which provide appropriate evidence for the defence of ‘due diligence’ against prosecution and its consequences.
Your potential pest control partners should be able to provide:
• Evidence of their qualifications along with that of management, supervisors and staff
• Information about their experience in pest control
• Evidence of their financial stability as a company
• Details of the extent of their technical resources
• A list of at least six clients from whom references may be sought
• Details of access to independent research and development, identification services and quality assessment
• Confirmation that all necessary insurances are in place
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