INSIDE THIS
WEEK Contents
NEWS Hot Stories
Jet2’s Atol leap creates new ‘big three’; UK Atol could be promoted across Europe; Lowcost failure ‘highlights Atol’s importance’; Abta urges customers to buy insurance; MP reassures aviation industry about EU air traffic rights
WIN!
A VIP fam trip to Western Australia with Gold Medal and Emirates page 40
Round-up Trailfinders; Celebrity Cruises; Dubai Parks 08 Apprentice’s £10k sale; AWTE; Clia Premier’s new office; movers & shakers
Conference Report
Hays Travel Independence Group 2016: Two-page round-up from event at sea
Talk Back Heathrow, Tui, Cook, holiday deposits
NEWS YOU CAN USE Product Comtec, British Airways, Scenic 21
Operator Knighton Reeve, Thomson Aviation Jet2, easyJet, CityJet
22 26
Cruise Celebrity, Uniworld, APT, Disney 29
FRONTLINE Comment Jimmy Martin: Heathrow boon 32 Readers’ Lives Samantha Scrafton
34 Mystery Shopper Watford, Hertfordshire 42 DESTINATIONS
World Travel Market 2016 preview Events: Your essential guide to the must-attend seminars and speakers
COVER STAR Dawson & Sanderson’s Samantha Scrafton turns on the style
page 34
Exhibitors: Round-up of the best stands, giveaways and events to look out for
BUSINESS NEWS Capa/ACTE Summit 2016 Airlines and
WHAT 44 51 Nov 3 70
GDSs talk distribution in Amsterdam Survey Consumer confidence ‘on the up’ 72
LUCY DID THISWEEK
1
2 3
Lucy Huxley Editor-in-chief @Lucy_Huxley
Met the loveliest agents (you know who you are!) at P&O Cruises’ ‘Big Reveal’ of the new food and entertainment it is introducing.
Hosted a Travel Weekly Executive Lunch for cruise retailers with guest speaker Frank Del Rio of Norwegian Cruise Line Holdings.
Turned myself into a witch (no jokes, please!) to throw a big Halloween party for my kids and all of their friends!
3 November 2016
travelweekly.co.uk 3 17 15 04
10 12
shifting fortunes among the major operators in the industry. For the trade it allows you to see, at a glance, how the
industry that supplies you with product or competes with you head-on has changed and continues to change. What’s clear this year is that we now have a big three
in travel after Jet2holidays’ remarkable expansion sees it move to within a hair’s breadth of Thomas Cook (page 4). After consolidation of the big four to the big two in 2007 and the failure of XL Leisure Group in 2008, the industry needed more competition and it has come from the north. As Leeds-based Jet2 boss Steve Heapy told me in
September, the opportunity the company saw at Stansted was in the “underserved” package holiday market from people demanding an Atol. With Jet2 not having its own store network – unlike Tui
and Cook – that’s got to be good news for agents. The rebounding package market and importance of Atol
were underlined at last week’s Hays Travel Independence Group conference (pages 5, 15-16). So it was timely that the Department for Transport
confirmed Atol’s immediate future in its latest reform consultation on Friday (page 5). Could Atol become a kite mark for consumer
protection in travel within Europe? After June’s Brexit vote, it would be deeply
ironic if the UK’s approach to travel regulation were established as a gold standard in Europe just as we go it alone. Until then, the industry faces more change as Atol reforms yet again. Some things never change.
A NOTE FROM THE EDITOR Atols show shifting fortunes S
ize isn’t everything – so they say. But when it comes to Atol passenger figures it’s a good indication of the
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84
