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ABOUT US...


TRAVELWEEKLY GROUP Phone: 020 7881 plus extension number Email: firstname.surname@travelweekly.co.uk


Editor-in-chief Lucy Huxley Managing editor Robin Searle Editorial assistant Patricia Thomas


News


Group head of news Lee Hayhurst Executive editor Ian Taylor News editor Amie Keeley Chief reporter Juliet Dennis


Reporters Ben Ireland Natasha Salmon Phil Davies


Digital content manager David Golledge


Features and Supplements


Features editor Joanna Booth on maternity leave


Acting features editor Katie McGonagle


Features reporter Laura French


Designer Emma Winton Chief subeditor Mike Walsh


Sales Head of sales Mary Rega 4877 Senior account manager Lisa Roberts 4870


Account managers Michael Juqula 4869 SeanWebster


Cecilia Bredin Emily Snipe


Recruitment sales manager Tanya Read (Matthews)


Events and Marketing Events director Linda Lucas


Events co-ordinator Angela Hamilton-Jones


Finance


Finance director Christine Middleton Accounts payable Rosemarie McQueen 4847


Publishing


Chief executive Duncan Horton


Managing director Stuart Parish


07803 975847 4862


Executive assistant to chairman and CEO Jean Kilcullen


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Chairman Travel Weekly Group Clive Jacobs clive@jacobsmediagroup.com


DELIVERY AND SUBSCRIPTIONS All magazine delivery and subscription enquiries should be directed to Intermedia.


Web: travelweekly.imbmsubs.com Email: travelweekly@inter-media.co.uk Tel: 01737 420170


Annual subscription rates: UK £110; Europe £235; RoW £255. Student rate £55 (copy of student card must be submitted; UK students only). Single copies £2 (incl p&p).


TRAVEL WEEKLY GROUP LTD Registration number: 6927031. Registered at the PO as a newspaper. ISSN 2396-8974. Pre-press by CCM and Born. Printed by Southern Print Ltd, Poole, Dorset. Registered address: Travel Weekly Group, Third Floor, 52 Grosvenor Gardens, London SW1W 0AU


© Travel Weekly Group Ltd 2016


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4830 4864 Group events manager Jenny Harman 4850 4849


Why can’t Tui be more independent-friendly?


Special Report: Tui Retail Managers’ Conference [Tui’s plans all] sound great, but I wish they would be more Independent-friendly. If not, they should just go direct-sell.


GAYNOR


Totally agree with Gaynor. Tui has a fantastic product, which we have very little chance of using due to their discounting. Unfortunately, nothing will change with their stance.


INDIE AGENT Travel Weekly would welcome a response from Tui


Calling Thomas Cook: We’d love to see you


Comment: How Thomas Cook plans to improve trade offering I started my business 15 years ago and I’ve never heard from a Thomas Cook rep. We’d love to work more closely with them.


GROUP PART OF JACOBS MEDIA GROUP


TALK BACK TO US: Email editorial@travelweekly.co.uk. Please write ‘Talk Back’ in the subject line. Deadline: Midday Monday. All correspondence must be accompanied by a name, job title and company address; these will be withheld on request. Please limit letters to 150 words maximum. We reserve the right to edit for brevity and clarity. Other comments are taken from Travelweekly.co.uk.


3 November 2016 travelweekly.co.uk 19


TRAVEL DESIGNERS Travel Weekly would welcome a response from Thomas Cook


QUOTE OF THE


WEEK Refunds issue could leave sector in a pickle


Story: Travel faces crackdown on non-refundable deposits Presumably this could also apply to the whole gamut of travel product that offers a so-called ‘discount’ for non-refundable advance purchase: hotel rooms, car hire, Channel crossings, transfers, excursions. VINCE FURNIER


Tricky one, this. There are valid arguments on all sides. A lot of it is symptomatic of the low margins in travel, though I do feel the trade needs to give this significant thought. If not, travel may find itself in a difficult and unwelcome position. MURRAY HARROLD


TWEETS THIS WEEK


Steve Ody @SteveOdy Picked up some great ideas at #HaysIGConf16


John Guinn @Holiday_Hut The second guest on my radio show this week is @ParadiseNevis – my wife now wants me to book a trip there. #travel #Nevis


Man in East Finchley @NorthTwo Travelling with @Ryanair on Monday. Two adults and 3 under-5s. The 5 seats have been allocated nowhere near each other. Please help


“The Darth Vader of the airline sector are national carriers, many of which are owned by governments. The


danger is nationalism and protectionism”


TONY FERNANDES, group chief executive, AirAsia › Capa/ACTE Summit, page 71


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Production Art/production editor Flora Ioannou 4856 4858 4857 4857 4879


Senior subeditor Stephanie Krahn Production manager Nick Cripps


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LETTER OF THE


WEEK


TALK BACK WHAT YOU’RE SAYING THIS WEEK


EDITORIAL@ TRAVEL WEEKLY. CO.UK


Heathrow must not hike its charges


Story: Trade welcomes Heathrow runway decision IAG’s Willie Walsh is right on. The UK and the travelling public must see the benefit, not just the owners of Heathrow. This is now a serious concern, that Heathrow believes it will have an expanded captive audience and can charge whatever it wants. The airlines operating at Heathrow should begin to lobby the government now to ensure a cap on charges that is equal to those at Amsterdam, Paris CDG and Frankfurt. Time is of the essence. Knowing the British government’s notoriously snail’s pace with large projects, they should authorise Heathrow’s owners to start the lengthy preparation process very quickly, and deal with lawsuits as the land is being cleared and contracts being bid on. That would send the message that the commitment has been made and there is no turning back. GLENN E PICKARD


PICTURE: ISTOCK


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