Dumfries & Galloway Team & Alan Ball, Alliance Healthcare
Hospital Pharmacy Team of the Year Supported by Alliance Healthcare
Dumfries and Galloway Hospital Pharmacy A
s the old saying goes, there’s no ‘i’ in team, and nowhere is communication and
collaboration more important on a team basis than in healthcare, where professionals need to work closely and communicate well in order to ensure optimum patient outcomes. It is as a result of excellent attention to detail in this area that the Dumfries & Galloway Hospital Pharmacy were the worthy recipients of this year’s Hospital Pharmacy Team of the Year award.
42 - SCOTTISH PHARMACIST
It is indicative of the team’s cohesion that the winning group comprised the entire pharmacy team, including assistants, technicians and pharmacists from distribution, aseptic, dispensary and clinical departments at NHS Dumfries and Galloway Hospital Pharmacy. The aseptic team is led by Kirstin Cowan (Senior Pharmacist), dispensary and distribution is led by Melanie Bryan (Senior Pharmacy technician), medicine clinical service is led by Carolyn Johnston, surgical clinical service by Alison Bell and care
of the elderly by Christine Benson. Susan Roberts, Pharmacist Team Leader Clinical Services, meanwhile, provides professional leadership for the department with Michael Pratt, the Board’s Director of Pharmacy, who is responsible for the region-wide service.
Over the last few years, the hospital pharmacy team had been focussing on improving its internal and external communication model and on ensuring that this was at the heart of
everything they did. This work was of primary importance as the team planned to move to a new hospital, so optimising the skills of its team was more important than ever. In addition, a new electronic prescribing system and seven-day working were also to be introduced, so the team’s emphasis was very much on adopting both new systems and new ways of working. Clear communication channels would be vital to ensure continuity of care for patients.
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