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All the latest news, advice and events for the Solihull business community

Contact: Joan Smith T: 0845 603 6650

Making Solihull safer

By Alex Murray Chief Superintendent, Solihull Police

What I experience from service providers genuinely changes how I will engage with that business in the future. Not only do I not go back to someone who is grumpy – I tell everyone about it. I feel loyal to those who demonstrate some

humanity in how they deal with me. This rule for business is really important for policing because I want people to trust us. For this to happen the police need to be seen as legitimate. There is substantial evidence that shows if a

citizen views the police as legitimate then they will empower the police more and recognise the importance of cooperation. Working backwards from those outcomes the police need to understand what best builds this sense of legitimacy – what works in this area? The evidence is strong and it is about being

procedurally fair. If the police officer treats the citizen with dignity and respect, then the sense of legitimacy will grow, or at least not erode.

“The importance of every contact with a citizen cannot be overestimated”

Most police officers, like most businesses, will say that they already do that. A recent experiment in Queensland, Australia tested this assumption. Officers were asked to conduct breath tests. Some officers were left to do what they had always done, others followed a dialogue that was built on the principles of procedural fairness. The interaction went something along the lines of this…. “Thanks for stopping. This stop is totally

random. The hardest part of my job is telling a family that they have just lost a loved one in a car accident. Here is some information on how the police operate in your area. Thanks for your help today, are there any other issues we can help you with?” Those who had been stopped using a

conversation similar to the above showed that they were 1.2 times more likely to have their views on drink driving changed by the breath test. Some lessons for us here then. Firstly, when

people say “we already do that” it is fair to say they don’t; secondly the importance of every contact with a citizen cannot be overestimated in its power to create change – in the world of policing it could even save lives.

@SolPolCommander 26 CHAMBERLINK July/August 2016

UB40 lead line-up for Solihull’s Summer Fest

Solihull Chamber will be doing its best to help the town rock its socks off this summer. The Chamber has stepped in to sponsor the

town’s ‘Summer Fest’ event, which is being headlined by Brummie chart toppers UB40, along with a host of other top bands, including The Hoosiers, The Blow Monkeys and The Wonder Stuff. The event will take place on 27-28 August at

Tudor Grange Park, Solihull. The event will be raising funds for ‘Help Harry Help Others’, a cancer support charity set up in memory of Harry Moseley, who was struck down by the disease and died five years ago, aged 11. The festival is being organised by Ian Rogers

and his business partner, John-Paul Lake. Ian, a director of Solihull-based One Design and Print and One Music Management, has long been involved with charity work. He has hosted and supported a variety of events, helping to raise nearly £100,000. Ian became great friends with Georgina

Moseley, the founder of Help Harry Help Others, whilst taking part in the Cycle for Harry challenge, which involved cycling 115 miles from London to Wembley, raising more than £25,000. Ian and John-Paul then decided to create an

event that would raise a significant amount of money to support this charity, from which emerged Summer Fest. Ian said: “The overall aim for the Solihull Summer Fest is to raise over £75,000 and to be an annual event, with the long term goal of opening a Cancer Support Centre in Solihull, to run alongside the current centre in Birmingham.”

UB40’s Norman Hassan and Brian Travers (right) with Joan Smith. Brian’s artwork is in the background

The appearance by UB40 will conclude their

European festival tour. The Brummie band was founded in 1978 and among the remaining founding members are saxophonist Brian Travers, guitarist Robin Campbell, drummer Jimmy Brown, bassist Earl Falconer and percussionist Norman Hassan. Outside of music, Brian is a keen artist and is currently exhibiting his work at the Malmaison.

Tickets for Summer Fest are available now at

Get wise to career options

Despite the fact that women represent 46 per cent of the UK labour force, there are shockingly few represented in the so-called STEM subjects, science, technology, engineering and maths. Women make up less than 13 per cent of the UK STEM workforce - and less than six per cent of the

engineering workforce. And these appalling statistics have been revealed at a time when employers, such as Solihull-based Jaguar Land Rover, are estimated to need 1.82 million people with engineering skills from 2012-2022. It’s a national problem, which is being tackled by a campaign called WISE, Women in Science and Engineering, whose mission is “One million more women in STEM by 2020”. In the West Midlands, the campaign is being spearheaded by Solihull Chamber and Solihull

College, who are currently establishing a hub which will be part of a self-sustaining regional WISE network, made up of committed employers and science and engineering role models who will partner with schools. Pupils, parents and teachers will be able to access a programme of up-to-

date information and guidance on STEM career opportunities, pathways and training. Solihull Chamber director Joan Smith said: “It is quite alarming

to see statistics in various sectors where there are huge skills gaps, especially for women. This hub at Solihull College Woodlands campus will be a fantastic opportunity for these young women to engage in this sector.”

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