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The Ulster Chemists’ Association’s Pharmacy Management and Leadership Programme


Gain a Level 5 Certificate in Leadership and Management


BENEFITS TO YOU • Use core management techniques to drive better results • Develop your own ability to lead, motivate and inspire • Complete your annual CPD requirements • Provide you with strategic leadership, decision making and problem solving techniques


• Benchmark your own managerial skills • Raise your profile within your organisation • Become professionally accredited through the Institute of Leadership and Management


BENEFITS TO YOUR EMPLOYER/PHARMACY • Help to foster business improvement • Encourage strategic thinking for business development • Increase ability to resolve problems and issues • Benchmark your own organisational standards against others • Develop your staff team


The programme will cover the following six key areas during six one day training sessions:


• Leadership and management of staff and processes • Financial management throughout the year • Managing your environment and promoting change • Managing resources, governance within the pharmacy and designing SOP’s


• Managing information and evaluating business success • Developing services and managing customer relations


Support provided from the course facilitators Paul Murray and Ashley Boreland.


For additional information, joining the programme and costs please contact Adrienne at UCA phone number:


02890 656576 16 pharmacyinfocus.co.uk


Cliff McElhinney from Urban Pharmacy New President for UCA


Urban Pharmacy Pharmacist Cliff McElhinney has been appointed as the new President of the Ulster Chemists’ Association. Cliff takes up the position at the end of this month (November).


The news of Cliff’s election comes as the Ulster Chemists’ Association published their Pharmacy Strategy (details on page 17) and Cliff outlines membership engagement and support as his top priorities for the coming year.


“We will be enhancing our network of UCA Local meetings encouraging all pharmacists to come along and hear about new developments and take advantage of the CPD offered,” he says. “We will also be driving forward our education programme and that is something I am passionate about, enhancing the practical education and training it provides including the launch of a Pharmacy Management & Leadership Programme starting in January.”


Cliff is Pharmacist and Owner at Urban Pharmacy, providing excellent services as well as first class information, advice and education on health


matters to customers on the Dublin Road.


“This is a hugely exciting time for the profession with many changes and innovations underway. The UCA is the champion of the whole profession and I feel immensely privileged to be leading the organisation at this time,” he added.


“I will ensure that wherever possible I will promote the expertise that the UCA has.


“I will work with the regulator to recognise that the UCA is a cornerstone to revalidation and demonstration of continuing fitness to practice and I will seek to attain membership and through my personal action show the value of the UCA organisation.


“I will ensure I take every opportunity to promote the whole profession to health professionals and the public so the essential role we play in health and social care is better understood. Across all sectors, I will promote the professions role in patient safety as well as our role in maximising health outcomes of the public we serve.”


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