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REPORT


ASK YOUR PHARMACIST WEEK


THE NPA HAS ANNOUNCED THAT THE NEXT ASK YOUR PHARMACIST (AYP) WEEK WILL BE 9-15 NOVEMBER 2015.


AYP Week provides a platform for pharmacy public awareness activities across the UK. The NPA in Northern Ireland will be organising a series of activities in conjunction with other local pharmacy bodies.


prescription and keep the original for the PSNI or CFS as it will be required for any future prosecution.


Ask a CFS investigator or the PSNI officer to make a note on the copy that the original has been uplifted as part of a fraud investigation. This will ensure that any dispensed prescription will be paid by BSO Pharmaceutical Department


• Ensure that any CCTV that may have recorded the incident is retained and not routinely copied over. Also take steps to ensure that your CCTV is operating correctly and recording an accurate date and time on a regular basis.


If you have dispensed the medication and only become aware of the fraud after dispensing:


• contact CFS and PSNI


• Secure the original prescription and any Patient Medication Records (PMR) • Secure any relevant CCTV.


Fraud Alerts When incidents of obtaining, attempting to obtain fraudulent medication or stolen prescriptions have been reported to CFS the detail will be assessed and if appropriate a Fraud Alert will be issued to GP Practices, Community Pharmacies and Out-of- Hours services.


If you receive a Fraud Alert, this should be shared with appropriate persons within your pharmacy and the details checked against your records to establish if there is any correlation between the Alert and any medication you may have dispensed. Should you discover anything that gives you cause for concern please contact CFS.


Counter Fraud Services Part of the remit of Counter Fraud Services is to investigate cases of suspected fraud involving health service funds. This service is delivered by a team of accredited specialists


dedicated to counter fraud work. Investigations can involve detailed analysis of payments and other materials, gathering evidence, taking witness statements and giving evidence at court.


Like all HSC organisations the Health and Social Care Board has a zero tolerance against fraud. When an incident of fraudulent medication is reported to CFS it is essential that it is investigated in a professional, objective and timely manner.


Staff are trained to the highest standards and work is properly controlled and managed in order that cases are brought to the proper conclusion and where evidence of criminality is established the appropriate sanctions can be applied.


Investigation will be carried out in compliance with all relevant legislation including those specified in the Human Rights Act, Data Protection Act and The Regulation of Investigatory Powers Act.


Investigators work closely with Family Health Service practitioners and the Health and Social Care Board Medicines Governance Advisers to deter this type of criminal activity and to send a clear message that fraud will not be tolerated because of the direct impact it has on the delivery of frontline services.


Investigators will also liaise with the PSNI and the Public Prosecution Service in those cases where there is evidence that fraud has occurred.


Contact Details Contact PSNI on 101 or in the case of an emergency please telephone 999


Contact CFS on 028 9536 3852 or Fraud Hotline 0800 096 33 96. Answer machine available outside business hours or email cfps@hscni.net or online reporting is available at: www.cfps.hscni.net/reportfmr


We hope to build on the success of last year’s initiative when a number of MLAs visited their local pharmacy to find out firsthand the range of services available.


If you are interested in participating please contact a.mcalister@npa.co.uk. A range of promotional materials are available on the NPA website.


Medicines Optimisation Framework The NPA has responded to the Northern Ireland Medicines Optimisation Quality Framework consultation.


The Framework, which aims to support better health and wellbeing through improvements in the appropriate, safe and effective use of medicines, sets out quality standards for all Health and Social Care providers, including community pharmacy.


In our response we acknowledge that the role of pharmacists should be expanded and recognise the positive outcomes that practice based pharmacists can offer within GP practices.


However, we highlight the need to utilise the existing community pharmacy network, where there is a significant amount of untapped potential to offer patient-centred services in an integrated way.


Key aspects of our response also include; read and write pharmacy access to the Electronic Care Record to


pharmacyinfocus.co.uk 37 Victoria Knowles


support safer transitions of care, expansion and development of new pharmacy services such as Discharge Medicines Review (DMR) or Chronic Medication Service (CMS) to support patients with long-term conditions and a call for clear processes relating to the provision of MDS to support adherence and independence.


To read the full response, please visit the NPA website.


NPA events The NPA recently held a ‘Your Voice’ event for NPA Members in Deanes at Queen’s, Belfast.


The event, which was hosted by Michael Guerin, NPA Board Member for Northern Ireland, provided members with the opportunity to share experiences and opinions about the issues that matter most which will enable the NPA to properly represent members’ interests at a local and national level.


The NPA business and practice webinar series is into its stride. Members can now view a recording of the recent Minimising Dispensing Errors webinar held in July.


Visit npa.co.uk/events.


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