AWARD WINNER
“Last year after attending a patient safety seminar which emphasised the need to move from “What is the matter with you?” to “What matters to you?” I decided to design a session about the patient’s point of view. The aim was to give students a practical awareness of the challenges faced by some of our elderly patients. To illustrate this we used items which restricted movement, eyesight and hearing and the students completed a relay of tasks as a team. This session was created to promote empathy for patients and prompt students to think about the limitations with which patients are faced. This will encourage students to re-evaluate their expectations in achieving what is reasonable and possible in patient care.”
This year Ashley was further inspired when attending the Reducing Harm and Improving Care conference where the recent statement by the GPhC about the duty of candour was discussed.
“It occurred to me that as a fourth year MPHARM student I had never been taught how to apologise to a patient which is an essential skill for providing safe and quality care and I felt to compliment the curriculum that IPESoc should provide teaching on this,” she adds.
“By reading journals and working through the relevant IHI module I was able to design a workshop. I created a presentation outlining the basic principles of apologising to patients and had students evaluate apology videos using a standard checklist that I
“I AM MOTIVATED TO BE THE BEST PHARMACIST THAT I CAN BE BECAUSE I BELIEVE EVERY PATIENT DESERVES TO RECEIVE THE HIGHEST QUALITY OF CARE THAT I CAN DELIVER. MY CONTRIBUTIONS AND EXTRA-CURRICULAR ACTIVITIES ARE ALL AN ESSENTIAL PART OF MY DEVELOPMENT AS A PROFESSIONAL”
had adapted from a journal checklist. Students were then asked to practice constructing an apology in small groups using their checklists and a patient harm scenario. Owing to its success I am now due to deliver the workshop at the annual student CAIPE conference in March.
Our events have attracted members across nine disciplines between RGU and AU. In our fi rst year we had 128 annual members, 41 of whom were pharmacy students. Last year we had 166 annual members, 33 of whom were pharmacy students, and 44 lifetime members, 8 of whom were pharmacy students.”
As a CAIPE student representative, Ashley helps to promote and organise IPE events throughout the UK. As the only pharmacy student representative she is able to share with other healthcare professionals through the CAIPE network the expertise pharmacists in Scotland have to offer and advocate the profession throughout the UK.
“My work as a CAIPE representative has included ideas for student activities and ways to improve student engagement. To help CAIPE inspire other students to engage in innovations that could improve patient care I made a video about my involvement with IPESoc.
“My role as faculty of quality improvement student representative involves voicing the student perspective on curriculum design and delivery and making recommendations for curriculum improvement. In my role I am able to provide insight into examples of good practice for delivery of patient care from my experiences out-with university and I am also able to share the student perspective on the value of many of the extra-curricular opportunities that complement the curriculum.
“To help design and deliver innovative contributions I must also ensure my own continued professional development. To do this I attend seminars and workshops which allow me to acquire skills essential to working as a pharmacist. This has included participation in the NES Health and Social Care Team
“AS PART OF MY ROLE IN THE IHI CHAPTER I MUST REMAIN CURRENT WITH PATIENT SAFETY ISSUES AND APPROACHES EMPLOYED IN COMMUNITY PHARMACY TO TACKLE THESE ISSUES. I FEEL THAT THE AWARENESS AND UNDERSTANDING I GAIN FROM THIS WILL INSTIL SAFE WORKING PRACTICES THAT WILL BENEFIT ME AS A PHARMACIST. “
Challenge (NES HSCTC), a public protection workshop and attendance at an entrepreneurial workshop after successful progression beyond stage 1 of the Scottish Institute for Enterprise (SIE) Young Innovators Challenge. I also try to stay current with advancements in pharmacy practice, IPE and patient safety. This has involved participation in a Japanese/Scottish international inter-professional diabetes project and attendance at several Prescription for Excellence seminars across the country. I am also currently working through the IHI patient safety modules towards my certifi cate of basic completion.
“All of my activities are an investment in both my own professional development and that of my colleagues which is motivated by a desire to make a real difference to patient care.”
to patients. I have already spoken to my tutor about opportunities and initiatives that I could become involved with during pre-registration expressing a particular interest in prescription for excellence which my tutor is also passionate about. •
SCOTTISH PHARMACIST - 29
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