Lane Cove Macquarie Shuttle Bus
Phone: 9490 9554 Area served: Lane Cove LGA. A shuttle bus from Lane Cove to Macquarie Centre for seniors, carers or residents with disabilities. First Wed of the month, $5 return, 9am - 1pm from your home.
Lower North Shore Community Transport
Phone: 9490 9500 Area served: North Sydney, Mosman, Lane Cove, Willoughby. Transport services for people with disabilities, frail older people and their carers. Assisted shopping trips, social outings, individual transport for medical and social appointments and transport to and from respite care. Area served: Mosman, North Sydney, Willoughby, Lane Cove LGAs.
Kaddy Transport - Northern Beaches
Phone: 9972 0242 3 St Davids Ave, Dee Why 2099 For people who are permanently disabled. Wheelchair accessible transport for appointments and social outings..
Kenthurst Annangrove Community Bus Phone: 02 9654 9281 113 Pitt Town Rd, Kenthurst 2156 A 22-seater bus for use by community groups, and organisations Fees: Fuel plus donation.
Ku-ring-gai Shuttle Service
Phone: 9983 1611 (Every Thursday) Operated by Hornsby-Ku-ring-gai Community Transport, the Shuttle will collect you from your home and take you to places in Ku-ring-gai such as shopping centres, social groups, train stations and visiting friends. Bookings essential and preferably made on Monday for a Thursday outing. Cost is $5 one way, $10 return. (This service is not for medical and other scheduled time appointments).
Lifeline Harbour to Hawkesbury
Phone: 9498 8805 4 Park Avenue, Gordon Web:
www.lifeline-h2h.org.au
Community Aid: Assistance to frail aged people living at home, and to people with a disability to stay independent by providing transport and companionship.
44 Seniors & Care Guide 2014
Emergency Relief: Assist with immediate financial crisis by provision of food parcels, utility vouchers and rent assistance.
Manly Warringah Pittwater Community Transport
Phone: 9971 5110 Suite 201, 30 Fisher Rd, Dee Why 2099 Web:
www.mwpct.org.au People who are frail aged or unable to use public transport can be taken to specific events, appointments, shopping and outings. Royal North Shore Hospital shuttle bus service. Costs apply.
Meeting House Inc
Phone: 9427 1841 47 Burns Bay Rd, Lane Cove 2066 Area served: Lane Cove, North Sydney, Willoughby LGAs. Community bus used for shopping and other excursions for frail aged people.
Mosman Council - Community Transport
Phone: 9978 4120 Civic Centre, Mosman Square, Mosman 2088 Individual and group transport for frail older people and people with disabilities who are unable to use public transport. Assists with transport to medical appointments and visits to a spouse who is in hospital. Services include shopping trips, social and day outings, library visits and a shuttle service which runs between Mosman and St Leonards on Thursdays. Area served: Mosman LGA (North Sydney included for the Shuttle Service).
Parramatta Council Community Wheels
Phone: 988 68 1400 A door-to-door transport service for frail older people, people with disabilities and their carers. Services include shopping trips, transport to medical and social appointments, and day centres. Area served: Parramatta, Holroyd LGAs.
Ryde Hunters Hill Community Transport Phone: 9816 5000 Henley Cottage, Cnr Victoria Rd & Crown St, Henley A door-to-door transport service for frail older people, people with disabilities and their carers. Services
include shopping trips to Macquarie, West Ryde and Gladesville shopping centres, social outings on a regular basis and transport to medical and social appointments. Area served: Ryde, Hunters Hill LGAs.
Taxi Transport Subsidy Scheme (TTSS)
Phone: 1800 623 724 Level 5, 16-18 Wentworth St, Parramatta 2150 Web:
www.transport.nsw.gov.au/ttss Subsidised taxi travel at half the metred fare up to $30 for people with severe and permanent disabilities who are unable to use public transport. Application forms available from Dept of Transport.
Transdev - Shorelink Buses
Phone: 9457 8888 Web:
www.shorelink.com.au Pensioncard holders can purchase the Pensioner Excursion Tickets ($2.50) for all day bus, train and ferry travel. Buses available for community hire.
Wheelchair Accessible Taxis
Phone: 1800 043 187 (toll free) 9-13 O'Riordan St, Alexandria 2015 Web:
www.zero200.com.au A central booking office for wheelchair accessible taxis.
Willoughby Council Cab
Phone: 9777 1000 A prebooked transport service within the Willoughby City Council area. A single trip using a CouncilCab voucher costs $5 per passenger. Books of vouchers are available from the driver, the Dougherty Community Centre or Willoughby City Council. Bookings must be made by 4pm the day before you wish to travel. Hours of operation are Tues - Fri 10am-3.30pm.
Complaints
If you are a client of a service co- ordinated by a Home and Community Care (HACC) service, and you would like to make a complaint, it is suggested you directly contact the Complaints Officer of the particular service. Your complaint should be dealt with according to the service’s Complaints Policy. Following this process, if you believe your complaint is unresolved, and you wish to take this further, you should contact:
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