Do You Use Telemarketing To Recruit New Members? If you or a third party uses the
I
f you or a third party uses the phone or fax to con- tact prospects for your club, you need to comply with the Canadian Radio-television and Telecommunications
phone or fax to contact prospects for your club, you need to com- ply with the Canadian Radio- television and Telecommunications Commission (CRTC)’s Unsolicited Telecommunications Rules at all times. Here are just some of the rules and regulations. For complete infor- mation, visit www.LNNTE-DNCL.
gc.ca.
Rules for Telemarketers 1.
rator. egister wi h the National
Do You Use Telemarketing To Recruit New Members?
What are the Penalties for Non-Compliance? Individuals can be fi ned up to $1,500
and corporations up to $15,000, for each violation.
Commission (CRTC)’s Unsolicited Telecommunications Rules at all times. Here are just some of the rules a Rnd regulations. For com-
D plo Nete information, visit ope www
LNNTE-DNCL.gc.ca. 2.
ot Call List (National DNCL)
the National DNCL. Download an up- dated list every 31 days. 3. Do Not Call List (Na io
Rules for Telemarketers 1. Register with the National
Purchase a subscription to
call list. Consumers who ask a tele- marketer to stop calling must be add- ed to the internal list within 31 days. 4.
operator.
Maintain an internal do not 2. Purchase a subscription to
l DNCL)
istered on the National DNCL or your own internal list. 5. When calling, identify
who you are and provide contact information. 6.
can reach you. Call or send faxes from
the National DNCL. Download an updated list every 31 days. 3. Maintain an internal do not
Do not call any number reg-
call list. Consumers who ask a telemarketer to stop calling must be added to the internal list with- in 31 days. 4. Do not call any number reg-
ber oistered on the National DNCL or your own internal list.
9:00am to 9:30pm only on weekdays information.
weekends. 8.
Dialing and Announcing Device Rules, which apply to devices dialling auto- mat 9i:c00am to 9:30pm only on ed w ekdays and from 10:00am to
ber or a number where the con- sumer can reach you. 7. Call or send faxes from
message.
ally and delivering a pre-record- 6:00pm only on weekends.
Who is Exempt? 1. registered Canadian charities
8. Comply with the Automatic
raising funds 2. newspapers selling subscriptions 3. political parties and their
Dialing and Announcing Device Rules, which apply to devices di- alling automatically and deliver- ing a pre-recorded message.
candidates 4. companies selling only to other
businesses 5. companies contacting consum-
ers with whom they have an existing relationship
raising funds 2. newspapers selling
subscriptions 3. political parties and their What are the Penalties for
er businesses
$1,500 and corporati for each viola ion. ###
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Non-Compliance? Individuals can be fined up to 5. companies contacting con- sumers with whom they have an existing relationship
candidates 4. companies selling only to oth-
s up to $15,000,
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Who is Exempt? 1. registered Canadian charities
7. 5. When calling, identify who you are and provide contact
and fr m 10:00am to 6:00pm only on 6. Display your telephone num-
Comply with the Automatic Feel The StrengthFeel The Strength
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