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division of Logitech, designed Connections, the world’s first cloud-based enterprise quality solution. This means you can have high definition calls with up to nine participants, full file sharing and don’t have to worry about investing thousands of pounds in a boardroom set up. Connections uses an affordable pay-as-you pricing scheme at £22 pounds per user per month.


Videoconferencing has become a must have for entrepreneurs but free options like Skype don’t offer the quality required for business use.


The other thing we really like about this tool is you can offer free guest invitations, so whenever your conferencing with someone new you can invite them to the call for free despite the other party not owning the same software. To find out more and get a free trial, visit lifesize.com/connections.


Salesforce Every business is under pressure to provide exceptional customer service across all channels. Managing conversations simultaneously through Twitter, Facebook, email and telephone was previously only possible if you were an enterprise or had a large contact centre. Salesforce, the enterprise cloud computing company, is changing that with Desk.com.


With social media opportunities opening up to the SME market, Desk.com provides a nice solution to the problem of monitoring and responding to customer service requests. We like it because it’s simple, you definitely don’t need any IT staff, and it works over every major social channel.


It’s affordable ($49 USD) and you can access a free trial at http://www.desk.com/


One.com If you’re at the stage where you’re still thinking about how to build your website or need help storing your files securely in the cloud then One.com could offer you the perfect solution. It’s a great tool for the entrepreneur who needs an easy-to-use website and the ability to access files from anywhere in the world with any device. It


also


means you can pick your own URL and personalised email. Check www.one.com for more information.


With thanks to the team at Lewis PR


23 entrepreneurcountry


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