INTERVIEW
GARY HENKIN
Over the past four decades, WTS International has morphed from a small, US-centric tennis services enterprise into a major player in the global spa industry. President and founder Gary Henkin charts the company’s trajectory
RHIANON HOWELLS » CONSULTING EDITOR » SPA BUSINESS G Around 65 per cent of WTS’ revenues are generated through spa management and consulting 68 Read Spa Business online
spabusiness.com / digital
ary Henkin’s path to glo- bal spa business leader has been a circuitous one. As a child, his most dearly held ambition was not to run a
multi-million dollar company but to follow in his father’s footsteps and become a doc- tor. It took him two years of medical school to realise his calling lay elsewhere. Aſt er eventually completing a BSc, he spent
the next few years indulging in his true pas- sion: teaching tennis at country clubs in his native Washington DC, and playing compet- itively. It was this that planted the seed for WTS. “I was never a good enough player to make it on tour,” he says. “But I’d seen so many failed operations… I felt there was a need for a more business-like approach to managing tennis and racquets sports facilities.” In January 1973, aged 28, Henkin founded
a small company to provide turnkey man- agement services to local tennis facilities. Its
SPA BUSINESS 1 2012 ©Cybertrek 2012
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