This page contains a Flash digital edition of a book.
INTERVIEW


GARY HENKIN


Over the past four decades, WTS International has morphed from a small, US-centric tennis services enterprise into a major player in the global spa industry. President and founder Gary Henkin charts the company’s trajectory


RHIANON HOWELLS » CONSULTING EDITOR » SPA BUSINESS G Around 65 per cent of WTS’ revenues are generated through spa management and consulting 68 Read Spa Business online spabusiness.com / digital


ary Henkin’s path to glo- bal spa business leader has been a circuitous one. As a child, his most dearly held ambition was not to run a


multi-million dollar company but to follow in his father’s footsteps and become a doc- tor. It took him two years of medical school to realise his calling lay elsewhere. Aſt er eventually completing a BSc, he spent


the next few years indulging in his true pas- sion: teaching tennis at country clubs in his native Washington DC, and playing compet- itively. It was this that planted the seed for WTS. “I was never a good enough player to make it on tour,” he says. “But I’d seen so many failed operations… I felt there was a need for a more business-like approach to managing tennis and racquets sports facilities.” In January 1973, aged 28, Henkin founded


a small company to provide turnkey man- agement services to local tennis facilities. Its


SPA BUSINESS 1 2012 ©Cybertrek 2012


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76  |  Page 77  |  Page 78  |  Page 79  |  Page 80  |  Page 81  |  Page 82  |  Page 83  |  Page 84  |  Page 85  |  Page 86  |  Page 87  |  Page 88  |  Page 89  |  Page 90  |  Page 91  |  Page 92  |  Page 93  |  Page 94  |  Page 95  |  Page 96  |  Page 97  |  Page 98  |  Page 99  |  Page 100