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katie barnes +44 (0)1462 471925 NEWSDESK
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NORTH AMERICA EDITOR
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ADVERTISING SALES –
WWW.SPA-KIT.NET stephanie rogers +44 (0)1462 471902
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DESIGN
andy bundy +44 (0)1462 471924 FINANCE
sue davis +44 (0)1395 519398
denise gildea +44 (0)1462 471930 CREDIT CONTROL
rebekah scott +44 (0)1462 733477 spa business Uniting the world of spas
Spa Business subscribers work in all areas of the spa market worldwide. The magazine is available in print, digitally and as a PDF edition, in addition to a daily website and weekly ezine. See
www.spabusiness.com
12 Read Spa Business online
spabusiness.com / digital on the cover
Beauty business – the Ministry of Waxing and its sister companies (p40)
spa opportunities Jobs, news and training
Chris McBeath
Chris McBeath has more than 20 years’ experience in the tourism industry,
working with hotels, resorts, cruise ships and tourist organisations as a professional journalist. She writes for a variety of international consumer and business-to-business titles.
Lisa Starr
Business consultant, trainer and educator, and overall curious person, Lisa Starr has
been helping spa companies maximise their performance – in front and back of house operations – for 30 years. She also blogs on spa management issues at
gramercyone.com/blog.
Daniella Russell
Daniella Russell’s spa career spans 30 years. She’s worked in varied roles – from therapist
to group manager – in spas such as Champneys, Chiva-Som and Cleopatra’s. Based in Dubai, she set up dR Global – representing Clarins and Buddha Spa in the Middle East – in 2011.
Terry
Stevens Dr Terry Stevens is the managing director of UK-based leisure and tourism consultancy
Stevens & Associates. The company specialises in strategic planning, with a focus on changing market trends, especially in the context of health and wellbeing tourism.
T e views expressed in individual articles are those of the author and do not necessarily represent those of the publisher, T e Leisure Media Company Ltd. © Cybertrek Ltd 2012. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission of the copyright holder, Cybertrek Ltd. Registered at Stationers’ Hall 30851, Spa Business ISSN 1479-912X is available on annual subscription for UK £28, Europe £38, USA/Canada £28, rest of world £38, from the Leisure Media Company Ltd. Portmill House, Portmill Lane, Hitchin SG5 1DJ, UK. Printed by Mansons. ©Cybertrek 2012 ISSN 1479-912X. Digital edition at
www.spabusiness.com/digital
contributors
Rhianon Howells
Rhianon Howells was the launch editor of Spa Business and established it as a journal of note. As consulting editor, she is closely involved with its continuing development, while also writing about health, fi tness, travel and leisure as a freelance journalist.
Kath Hudson
Kath Hudson is a regular contributor to Spa Business and other Leisure Media
titles, after being a former editor at the company. She has written widely on health and travel and is a qualifi ed therapist in Thai yoga massage and chavutti thirumal.
FIND
GREAT STAFF FOR YOUR SPA
Spa Opportunities magazine focuses on recruitment, careers and news and is
published every two weeks. It has a daily website showing all the latest jobs and a weekly ezine. See
www.spaopportunities.com
SPA BUSINESS 1 2012 ©Cybertrek 2012
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