CLUBBUSINESS INTERNATIONAL
CONTENTS | JULY 2011
Spaciousness is key to locker room/spa success
President Jim Snow serves GGI’s constituencies
Features 30 Health Club Hospitality
A hospitality-industry pro, Jim Snow has been preaching and practicing the virtues of a service- centric business for more than 23 years, most recently as the regional vice president of opera- tions for Omni Hotels, a 50-facility brand. Now, as the president of Gold’s Gym International, Inc. (GGI), he intends to use all he knows to help transform the industry’s standard “sales- oriented” perspective into a more productive “culture built around service.”
8 Club Business Internat ional | JULY 2011 | www.
ihrsa.org
36 IHRSA Global 25 IHRSA’s annual ranking of club companies
44 Group Exercise Extraordinaire! Les Mills’ Ultimate Studio Search winners
48 Locker Room Largesse Tips on making small areas more spacious
55 SGPT: A Magic Acronym Small-group personal training is big news!
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