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VoIP Phones: Deterrent to Crime By Alek Kireyenka


The Town of Oyster Bay, part of the New York metropoli- tan area, is the only township in Nassau County, NY, that


extends from the North Shore to the South Shore of Long Island. In recent years, it has progressively installed Voice over


Internet Protocol (VoIP) emergency phones throughout its recre- ational areas, which include more than 2,000 acres of parks, beaches, golf courses, marinas, train stations, municipal build- ings, community centers, garages and storage yards. So it came as no surprise that the Town of Oyster Bay issued


a mandate requiring that all new emergency phones with net- work capabilities comply with VoIP standards. Township officials approved building a state-of-the-art park-


ing facility, which was to include the latest technological advancements in emergency communications, as well as mass notification systems. “Our recreational facilities are very busy, with thousands of


people using them daily,” said Justin McCaffrey, Commissioner of the Department of Public Safety. “We believe the call boxes are an efficient, quick way to summon assistance. We believe they also provide a reassuring comfort level and act as a deter- rent [to crime].”


Amityville-based LPC Inc., specialists in security systems


integration and life safety, was commissioned to design a VoIP emergency phone solution for the township’s Hicksville parking facility.With more than two years of reliable service, LPC (Loss


Prevention and Communications) has developed a strong part- nership with the Town of Oyster Bay. LPC proposed VoIP-500 Series emergency phones because


they are designed to operate seamlessly over a shared digital infrastructure with other IP technologies. “Our public safety officers provide 24/7 coverage to all town facilities,” McCaffrey said. “Many of our call boxes are equipped


“We believe the [VoIP] call boxes also provide a reassuring comfort level and act as a deterrent [to crime].”


with surveillance cameras, which are recording the event, as well as being viewed at the operations center, and can provide updat- ed information to the first responders and public safety staff.” “The original design was done by a consulting engineer,”


said LPC Vice PresidentWilliam Eggers. “However, this did not address all the concerns of implementing a unified solution for emergency phones, card access and CCTV.”


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